Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Sahib
from Virginia
Expertise:Expert
Verified Purchase:Yes
One of the best galaxy buds I have ever used. I love the noise cancellation and the touch gesture on it to control multi functions with ease.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ADmom
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds, cancels out background noise perfectly, they dont hurt to wear. Would definitely buy again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Perfect for phone, but garbage for computer
on February 20, 2025
Posted by: Bumkyu Kim
from Madison, WI
Expertise:Expert
Verified Purchase:Yes
I love every things (including sounds, fitting, design, and control) except "one thing"
One thing that I have the most is the software.
I have Samsung galaxy book laptop. Whenever I connect it to my computer, i have to spend at least 1- 3 minutes. Software"galaxy buds in microsoft store" is garbage.
If you are planning to use it for computer, Dont buy this
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Bumkyu! We understand that you’re experiencing some challenges with pairing them with your Galaxy Book, and we’d love to assist you through this process. To get started, please make sure your Galaxy Buds3 Pro are properly placed in the charging case. After closing the lid, we recommend waiting for about 5-6 seconds before opening it again, as this will help them enter Bluetooth pairing mode automatically. If they are already paired to another device, you can easily get them into pairing mode by wearing the earbuds and holding both touchpads for a few seconds. For a fresh pairing experience, remember to press and hold the Connect button located at the bottom of the charging case for three seconds after placing the buds back in. Then, just follow your device manufacturer's instructions for pairing. We designed the Galaxy Buds3 Pro to deliver not only exceptional sound quality but also seamless connectivity to enhance your listening experience. If you have any other questions or need further assistance, please feel free to reach out to us at Samsung Support. We’re here to ensure you enjoy every moment with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Femi
from Houston Tx
Expertise:Expert
Verified Purchase:Yes
One side stopped working after two weeks of my purchase.
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, February 26, 2025
Thanks for reaching out, Femi! We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro. The Buds3 Pro is equipped with an enhanced woofer and tweeter, which provide a wide range of sound and reveal intricate details in your music. Additionally, the Adaptive Equalizer feature adjusts the audio based on how the earbuds fit in your ears, ensuring optimal sound quality every time. We hate to see that one of your buds has not been working properly. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase or within 60 days of device purchase at samsungcareplus.com. We would love to gather some additional information regarding your experience so that we can better assist you. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Lewis
from Waterbury, CT
Verified Purchase:Yes
Very good ear buds just doesn't stick to my ear very well falls out when working out or doing some movements.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Tg13
Expertise:Intermediate
Verified Purchase:Yes
Solid headphones work well connect easy setup was easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kennedy
from Allentown, PA
Expertise:Intermediate
Verified Purchase:Yes
Build and sound quality is excellent, but the fit is horrible, they just won't stay in my ears, tried all three tips provided with the same result, they just won't stay in, today they fell inside the vanity sink, thank you for making them water proof.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, February 26, 2025
It's great to hear from you, Kennedy. We appreciate you taking the time to share your candid feedback on the Galaxy Buds3 Pro. We're pleased to see that you love the build and sound quality of these buds. The Buds3 Pro features an enhanced 2-way speaker system, which includes a woofer and tweeter that deliver a wide frequency response, revealing the subtle details in your music. Regarding your feedback about the fit, we understand that you have already tried the different-sized tips that come with your earbuds already. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Be sure to check out the link for detailed instructions on how to get the best fit with your Buds3 Pro. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Yolo
Expertise:Expert
Verified Purchase:Yes
Good earbuds I like them very very much, so much that i would buy another phone to get it for free again.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US