Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Awesome buds!
on February 20, 2025
Posted by: Rocky
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
These buds pro 3 are great. They have excellent noise cancellation thats comparable to airpods pro 2. The battery life is pretty great as well.
The case is small and it fits easily in your pockets and they look good with the angles on the stems and the led lights on them.
They have great sound quality and because of that i havent reached for another set of earbuds since i got these because they are just all around great earbuds. I used airpod pro 2 before these and i prefer these to the airpods now. Only thing is the sumsung buds are akward getting back into the case at first.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They sound great! but.....
on February 20, 2025
Posted by: Alex W
from Milwaukee WI
Expertise:Expert
Verified Purchase:Yes
They sound marginally better than the buds 2 pro, howeverI find the fit to be less comfortable, the battery life to be the same if not shorter, despite the larger foot print, and the charging pads often dont align well so I come back to uncharged earbuds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive sound, even better noise canceling!?
on February 20, 2025
Posted by: Joshua C
from Lake Elsinore, CA
Verified Purchase:Yes
Wow! I was not expecting such an upgrade in technology from my older Samsung Galaxy Buds to these! I have tried noise-canceling over the ear headphones before (Bose), and they were great. But never did i ever think that just some smaller ear buds would be so great at noise canceling as well! Truly impressed with the great sound and noise canceling.
I would recommend this to a friend!
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Can samsung develop open eay buds
on February 20, 2025
Posted by: Peet
from NY
Expertise:Intermediate
Verified Purchase:Yes
As a ear buds, its grate. But I preffer if samsung can develop an Open Ear ear buds... i think will sell more than this.
Because still i feel alian when some thing in my ear. Its not comfortable.
I would recommend this to a friend!
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Nothing but charging issues, all the time.
on February 20, 2025
Posted by: DamageIncXLE
from US.
Expertise:Expert
Verified Purchase:Yes
I cannot in any way give these anything but a 1 star review. I have had four pair of them and every single one of them has had the issue where the buds wont charge in the case and you get the notification on your phone. You have to wiggle them around and take them in and out of the case and figure out which one is causing the issue. EVERY SINGLE TIME. For how much they cost, I cannot fathom how they let these out of QA. Reach out to me Samsung, I'd love to chat but I'll not be looking at this review again. Be warned everyone.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We genuinely appreciate your feedback and want to ensure you have a fantastic experience. We understand it can be challenging when the earbuds aren't charging as expected. For the best performance, please check that the charging contacts on both the earbuds and the case are clean. Dust or debris can interfere with the connection, so gently wiping them with a soft, dry cloth might help. Additionally, keeping your Galaxy Buds3 Pro updated with the latest firmware can enhance performance. You can check for updates through the Galaxy Wearable app on your device. If you continue to experience challenges when trying to charge your buds, please be sure to reach out to us at Samsung Support. We appreciate your openness to communicate directly with us, and we are here to assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hard to use while running
on February 20, 2025
Posted by: Roberto
from Los Angeles
Verified Purchase:Yes
Don't like pinching. I use them for running and it's hard to change songs. Preferred the touch as before.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It just OK.
on February 20, 2025
Posted by: haniPlays
Expertise:Intermediate
Verified Purchase:Yes
It works, but not as smooth as I expected. Sound is OK, but control is not conveniently working.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Descen comfort with good sound
on February 20, 2025
Posted by: Idaho Mike
from SE Idaho
Expertise:Intermediate
Verified Purchase:Yes
As my third pair of Samsung pro buds, these are definitely the most comfortable. I can keep them on much longer.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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