Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Good upgrade
on February 20, 2025
Posted by: Mike
from Los Angeles, California
Expertise:Intermediate
Verified Purchase:Yes
I really like them. Good upgrade from buds2pro. Added function does make it a good upgrade
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying the New Galaxy Pro Buds 3
on February 20, 2025
Posted by: Gary N
from Dayton, OH
Expertise:Intermediate
Verified Purchase:Yes
I really like these ear buds. They sound great. They last a long time between chragings as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good sound - but won't seal
on February 20, 2025
Posted by: DVAA
from Dallas TX
Expertise:Expert
Verified Purchase:Yes
Do not seal in your ear regardless of which soft cover you use. Sound is pretty good but would like the to seal.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great news features but misses the mark.
on February 20, 2025
Posted by: Dave J
from Boise idaho
Expertise:Expert
Verified Purchase:Yes
So I want to love these but I feel they fall short. I love the previous versions. The water resistance seems not great. Any time they get a little wet they have a low beeping sound, I mean a bit wet. I love the LED bar and the volume control slide so many features that are great but the fit and finish is lacking. I also kinda hate the iPod knock off look stick with the in ear buds. Still find my self using my probud 2 over these most days.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Dave! We genuinely appreciate your feedback. We see you've highlighted some key aspects that truly resonate with the user experience. We understand you have a strong connection to the previous versions, and we’re glad to hear you loved them. When it comes to water resistance, the Galaxy Buds3 Pro are rated as IP57, meaning they can withstand submersion in water up to 3 feet for up to 30 minutes. If you’re experiencing beeping sounds when they get a bit wet, it might be helpful to ensure that the earbuds are properly dried before using them again. We’re thrilled that you enjoy features like the LED bar and the volume control slider. These enhancements are designed to provide a more intuitive user interface. For the best fit, consider adjusting the ear tips to find the perfect size for your ears, which can significantly improve comfort and sound isolation. Regarding the design, we’re always looking for ways to innovate while maintaining a sleek, modern aesthetic. If you prefer the in-ear bud style, we recommend trying out different ear tips that can create a better seal and enhance your overall experience. Thanks again for your valuable insights, and we hope these suggestions help you enjoy your Galaxy Buds3 Pro even more! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Buds Pro 3 Experience
on February 20, 2025
Posted by: Anonymous
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
The auido quality is good. The noise cancelation works like a charge. The volume in each ears is something else. My only concerns is the way in which the volume has to turned up with it. They could have made a simple touch gesture like the bus 1, 2 and the bean looking ear buds. Sometimes the simplest of shift will cancel the audio experience until the earbuds sits right back down inside of your ears. Other than those complaints I love them regardless
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Keeps falling during walk
on February 20, 2025
Posted by: Shahpour
from LosAngeles
Expertise:Expert
Verified Purchase:Yes
Great feature set and quality, horrible fit in ear
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2025
It's great to hear from you, Shahpour. Thanks for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you appreciate the great feature set and quality. The design and comfort of the Buds3 Pro have been enhanced with a redesigned shape for a snug fit, along with stylish blade lights that elevate the listening experience. Regarding the fit, we understand that comfort is crucial for an optimal listening experience. To help improve the fit, we recommend trying the different ear tip sizes included with your buds. Check out the link attached for additional steps on how to achieve the best fit with your buds. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Buds3 Pro are a fantastic choice
on February 20, 2025
Posted by: Anonymous
from Saranac, MI
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro are a fantastic choice for anyone in the Samsung ecosystem. With their premium design, excellent audio quality, and intelligent features, they easily compete with the best earbuds on the market. If you're using a Samsung phone, these are a no-brainer, they offer a seamless and enhanced experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow!
on February 20, 2025
Posted by: Dustoff54
from St Louis
Expertise:Intermediate
Verified Purchase:Yes
Great sound, stays firmly in your ear, comfortable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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