Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback and look forward to the opportunity to assist. We want to emphasize how important it is to have the right fit for optimal audio performance. The Buds3 Pro comes with different-sized ear tips, and finding the right size can make all the difference. Make sure there isn’t a gap between your ear and the ear tip to avoid sound leaks. If you haven’t already, we recommend checking out our guide on changing the tips to ensure you’re set up perfectly. Once you have the right tips, pay attention to the directional marks on the earbuds—there’s an “L” for left and “R” for right. Insert the R bud into your right ear and L bud into your left ear, ensuring they face you. A little tip: angle the microphone towards your mouth for the best sound quality! You might need to adjust them slightly by rotating them until they feel just right. Also, have you tried running the earbud fit test in the Galaxy Wearable app? It’s a fantastic feature to help confirm that you’ve got the perfect fit. If you have any other questions or if there's anything specific you need help with, please feel free to reach out to us at Samsung Support. Your satisfaction is our priority, and we’re here to make your experience with the Galaxy Buds3 Pro exceptional! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus