Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Roman
Verified Purchase:Yes
So comfortable, I love them! They fit well, and the noise cancellation is great.
Written by a customer while visiting Samsung US
Posted by: Kaleb69
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Great improvement from the Galaxy buds 2 pro in the audio and noise canceling areas, for some reason I've noticed that when I have both earbuds in and noise canceling turned on there's a split second of the noise cancel not kicking in if there's a loud sound and then it goes to full noise canceling but if the loud noise stops and it starts again there's another split second of loud noise filtering through the earbuds. Other than that the battery life and connectivity over distance are great.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: RocSolid24_7_366
Verified Purchase:Yes
I love the new Galaxy Buds3 Pro. The new design offers a crisp, quality sound that is clear as day. I also love the new features like slide up or down to control volume, pinch to stop audio play, double pinch to skip to the next, and even the light feature on them.
Written by a customer while visiting Samsung US
Customer Rating
1
Stay Away from This junk
on February 20, 2025
Posted by: AlBi
Expertise:Expert
Had a great exprenice with previous version. Traded in my previous version for this one...This version,Galaxy Buds3 Pro, total junk.
Left one stoped working after 2 months after minimal use. Sent them in for Warrantly, it takes forever to repair
Left one stoped working after 2 months after minimal use. Sent them in for Warrantly, it takes forever to repair
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro, Al. We're glad to see that you had a great experience with the previous version and want you to have an even better experience with your new buds. We understand your frustration with the left earbud not working after minimal use and the delay in the warranty repair process. We appreciate your patience during this time. The Galaxy Buds3 Pro are designed with the latest technology to provide an exceptional listening experience, and we can't wait for you to get them back from repair and enjoy all the great features they offer. Your feedback is invaluable as it helps us continue to innovate and improve. We're proud to have you as a part of the Samsung family and are committed to ensuring your satisfaction. If you need any further help or have any questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: L4tas
Expertise:Expert
Verified Purchase:Yes
Don't have a good fit and are constantly falling. Additionally the design makes it hard to use the controls on the earbuds.
Sound quality and noicr cancelation is amazing, but the design does let me enjoy them.
Sound quality and noicr cancelation is amazing, but the design does let me enjoy them.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, L4tas! We completely understand your concerns regarding the fit and access to the controls. It's essential to have the right size ear tips for your unique ear shape, as this can significantly enhance both comfort and security. The Galaxy Buds3 Pro come with multiple sizes of ear tips, so we encourage you to experiment with different options. Finding the perfect fit will help minimize any issues with the earbuds falling out and improve your overall listening experience. We know that accessing the controls can be a bit tricky, especially if the earbuds aren't fitting properly. Once you find the right fit, it should make using those controls much easier. If you need assistance changing the ear tips, we have a comprehensive guide that can help you get the best out of your earbuds. We’re glad to hear that you love the sound quality and noise cancellation! These features are designed to provide an immersive listening experience, and we hope you enjoy them to the fullest once you’ve adjusted the fit. Thank you again for sharing your thoughts, and please reach out to us at Samsung Support if there’s anything else we can assist you with! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cdub
from Winston-Salem, NC
Expertise:Expert
Verified Purchase:Yes
I love them. The best ear buds yet. Very intuitive and you can customize how they work on so many levels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NoNeedToKnow
from Wouldntyouliketoknow
Verified Purchase:Yes
They easily fall out, does not stay in place properly.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, February 25, 2025
Thanks for sharing your review. We always appreciate hearing from our customers and getting your insights. The Samsung Galaxy Buds3 Pro are designed for a comfortable and secure fit, featuring a new shape that keeps them securely in your ears, no matter what your day entails. They come with different-sized ear tips to help you find the perfect fit. It's important to ensure there isn’t a gap between your ear and the ear tip to avoid sound leaks and to achieve optimal audio quality. For the best fit, you can conduct an earbud fit test using the Galaxy Wearable app. This test will help you make adjustments until you achieve a good fit result for both ears. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: NeilR
from florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound and good ear fit. Battery life not stellar but good
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US