Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Tarik
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
There is noise coming from gbp3 people say bad hearing like iam far away from it specifically left side
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, February 27, 2025
It's great to hear from you, Tarik. Your feedback on the Galaxy Buds3 Pro is greatly appreciated as we continue to strive for improvements. Our priority is to deliver an amazing experience for all our customers. If you're experiencing low volume or sound quality, don't worry there could be a few simple reasons! Sometimes, wearing the earbuds incorrectly or a little dust can affect performance. Plus, checking for outdated software or a low battery might help! Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Good and bad
on February 21, 2025
Posted by: RonC123
Expertise:Expert
Good and bad...the sound is very good but I hate the style. Buds style is better. And I can never seem to get a good fit in both ears.no matter how hard I try with different ear plugs etc.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Ron! The Buds3 Pro offers improved comfort for an immersive listening experience. With a redesigned shape, they provide the snuggest fit yet. Additionally, to help your Buds stand out, we've added Blade Lights that enhance your listening experience by providing a glowing effect. We completely understand your concerns about the fit and style. We designed the Buds3 Pro with a variety of ear tip sizes, so finding the right fit is key to enjoying the best sound quality. We recommend trying different sizes to ensure there’s no gap, as a snug fit helps prevent sound leaks and enhances your listening experience. Additionally, please consider using the earbud fit test available in the Galaxy Wearable app. This tool can guide you in selecting the perfect size for your ears and help you get the most out of your earbuds. Your satisfaction is important to us, and we hope to make your Galaxy Buds3 Pro experience truly exceptional! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Joe412
from Hawthorne, ca
Expertise:Expert
Verified Purchase:Yes
I love the noise cancelation, the sound is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is what I've waited for
on February 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been looking for ear buds that sticks in to my ear good and hard to fall off and perfect noise canceling and here it is
Value
5
Written by a customer while visiting Samsung US
Posted by: Galaxy User
Verified Purchase:Yes
The earbuds work great, better than i expected them to be. Thry are surprisingly comfortable.
Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 pro review
on February 21, 2025
Posted by: Josh98
[This review was collected as part of a promotion.] Great earbuds great sounds and very comfortable. They fit great in the ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product
on February 21, 2025
Posted by: TRIGGER
[This review was collected as part of a promotion.] Most definitely gaming music video chat audio calls all that works phenomenal
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg
Verified Purchase:Yes
The audio quality, particularly the bass response, is excellent. However, I am unable to achieve the same comfortable fit as with my Buds 2 Pro, despite having tried all available ear tip options.
Written by a customer while visiting Samsung US