Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rene
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Haptics and playing controls are very difficult. They dont fit well. Average sound
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 22, 2025
Hey Rene. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate you taking the time to provide feedback and want to help you get the best experience with your earbuds. Regarding the haptics and playing controls, we would like to gather some additional information to better assist you. Please reach out to us at Samsung Support so we can address your concerns more effectively. For the fit, since you haven't tried the additional earbud tips, we recommend giving them a try to find the size that suits you best. Additionally, you can use the fit test available in the Galaxy Wearable app to ensure a more secure and comfortable fit, enhancing your overall experience. As for the sound quality, you can adjust the sound settings within the app to better suit your listening preferences, such as tweaking the equalizer settings for a richer sound. Please be sure to reach out to us at Samsung Support if needed. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: kdude
from Burlington, VT
Expertise:Intermediate
Verified Purchase:Yes
Difficult to connect and keep connected to my new s25 ultra
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
3
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kdude. We appreciate your feedback and want to make sure you enjoy every moment with your earbuds. If you're having trouble connecting, here are a few quick solutions to consider. Restarting your earbuds can often refresh the connection. It’s also helpful to reset your Bluetooth connection and ensure that the Galaxy Wearable app is updated. Following these steps can lead to a smoother listening experience. Be sure to check out the link attached for additional trobleshooting steps.0 We’re dedicated to providing you with immersive sound and outstanding call quality with the Galaxy Buds3 Pro. If you have more questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Awesome "intelligent" earbuds. I'm now wearing them all day :-)
Written by a customer while visiting Samsung US
Posted by: Bcoo
Verified Purchase:Yes
I have had several galaxy buds over the years. I love the fit. I barely notice they are there and are not painful after several hours. Noise canceling is amazing. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Leny
from Idaho Falls, Idaho
Expertise:Intermediate
Verified Purchase:Yes
the sound canceling is awesome best buds I have had yet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality
on February 22, 2025
Posted by: Pamtara
[This review was collected as part of a promotion.] Blocks out unwanted sounds. Love the case. Overall design and quality are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best headphones I've purchased!
on February 22, 2025
Posted by: YKTV203
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are an absolute triumph, delivering an audio experience that is nothing short of breathtaking. From the moment you pop them in, their sleek, futuristic design and ergonomic fit make them feel like an extension of yourself—lightweight, secure, and supremely comfortable for all-day wear. But the real magic lies in the sound quality, which is nothing less than a revelation. Samsung’s dual-driver setup produces deep, punchy bass, rich mids, and crystal-clear highs, creating a dynamic, immersive soundstage that elevates everything from music to podcasts. The Active Noise Cancellation (ANC) is mind-blowingly effective, silencing the chaos of the world with almost eerie precision, while Adaptive Noise Control intelligently adjusts to your surroundings for the perfect balance of awareness and immersion. Whether you're lost in a playlist, taking an important call, or simply craving peace and quiet, the Buds3 Pro deliver flawless, high-fidelity sound with cutting-edge innovation. Samsung has truly outdone itself—these earbuds aren’t just an upgrade; they’re a game-changer.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bigd103
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The new ear buds sound quality is excellent plus all the extra features such as voice recognition to be able to switch from noise canceling to ambient the touch to turn up the volume or turn down the volume.Everything's excellent and the light bars are pretty cool
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US