Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Sound reduction is great
on June 9, 2026
Posted by: Dumlor
[This review was collected as part of a promotion.] I used galaxy buds pro 2 for 2 years and wanted to upgrade, namely for the sound reduction feature upgrade. I was not disapointed ! Also the pinch feature is nice, avoiding to press pause when you adjusting the earplugs !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on June 9, 2026
Posted by: Wirerat
[This review was collected as part of a promotion.] Galaxy Ai is able to turn on my alarms after I am done with my workout. These buds Pro 3 are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good noise reduction
on June 9, 2026
Posted by: Sakuta
[This review was collected as part of a promotion.] I'm very happy with my headphones, which I bought over three months ago. I have nothing to complain about; they're very good, the sound is clear, the bass is good, and the noise cancellation is excellent.I often listen to the volume at its lowest setting on public transport. As for Galaxy AI it is very good, She can answer calls and change music with her voice; it's super convenient and doesn't bug often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound and great isolation
on June 8, 2026
Posted by: Beamerman
[This review was collected as part of a promotion.] Great earbuds. Comfortable to wear all day, they are quick to charge, look elegant with the led strip on the ear buds. Also, with being noise canceling, they are great with isolation and complete immersion into your music, podcast, video, etc but they are smart enough to know when to shut them off when an emergency vehicle comes but or is someone starts a conversation with you while you are wearing them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy buds3 is absolute TRASH
on June 8, 2026
Posted by: Herbert
from Boston, MA
Expertise:Intermediate
hey the Galaxy buds 3 is an absolute piece of garbage who keeps disconnecting every single time I put my phone in my pocket I do not recommend it as a matter of fact I want to take mine and just stomp on it because I hate it so much
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 11, 2026
Hi Herbert,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds provide premium sound quality, intelligent features, and a comfortable listening experience for daily use. We understand that a stable connection is essential. If your Galaxy Buds Pro disconnect from your phone frequently, this may be due to a poor Bluetooth connection or incorrect placement of the earbuds.
Please check for software updates through the Galaxy Wearable app on your phone or tablet. If the issue continues, service may be required. You can contact us at 1-800-SAMSUNG to request assistance.
We appreciate you taking the time to share your experience with the earbuds. Feedback like yours helps us enhance the Galaxy experience. Thank you for being a part of the Samsung ecosystem.
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds provide premium sound quality, intelligent features, and a comfortable listening experience for daily use. We understand that a stable connection is essential. If your Galaxy Buds Pro disconnect from your phone frequently, this may be due to a poor Bluetooth connection or incorrect placement of the earbuds.
Please check for software updates through the Galaxy Wearable app on your phone or tablet. If the issue continues, service may be required. You can contact us at 1-800-SAMSUNG to request assistance.
We appreciate you taking the time to share your experience with the earbuds. Feedback like yours helps us enhance the Galaxy experience. Thank you for being a part of the Samsung ecosystem.
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds love them
on June 8, 2026
Posted by: Cr080t
[This review was collected as part of a promotion.] Love the Galaxy ai for sound adjustment for one vs 2 buds in. My only issue is they sometimes fall out of i move my head fast. If they were completely snug 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's good, but problems arise over time.
on June 8, 2026
Posted by: Carnivorox
[This review was collected as part of a promotion.] These are pretty good earbuds ; I bought them shortly after they hit the market. They have unique, innovative features and excellent audio quality, but after just over a year of use, the microphones aren't working very well. They have great noise-cancellation capabilities, but that has started to fail over time; the microphones don't activate during calls when there is no background noise, which is a problem. I'm waiting for a trade-in option to swap them for the new ones.
Value
3
Response from Samsung USBy R&R, June 11, 2026
Hi Carnivorox,
The Galaxy Buds3 Pro offer a new design and improved audio features aimed at enhancing your daily listening experience. We value your feedback from previous Buds models and understand your concerns about overall performance. Your insights are essential in helping us refine our future products. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro offer a new design and improved audio features aimed at enhancing your daily listening experience. We value your feedback from previous Buds models and understand your concerns about overall performance. Your insights are essential in helping us refine our future products. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The high quality sound
on June 7, 2026
Posted by: Chanel
[This review was collected as part of a promotion.] Hi i like to use my Samsung Galaxy Buds3 Pro every day because they make listening to music, watching videos, and taking calls much more enjoyable. The sound quality is excellent, with clear voices, deep bass, and balanced audio. Whether I am at home, at school, or traveling, I always keep them with me.
One of my favorite features is the adaptive cancelling and also the bass , the high quality sound (i can hear every instrument) .
One of my favorite features is the adaptive cancelling and also the bass , the high quality sound (i can hear every instrument) .
Value
5
Written by a customer while visiting Samsung US