Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I love the features
on June 10, 2026
Posted by: Alabamawin
[This review was collected as part of a promotion.] I use this primarily for outside work. And the noise canceling does a great job outside. Another feature i like is the Galaxy A, i can change my music just by talking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 10, 2026
Posted by: Gorolka
[This review was collected as part of a promotion.] I use these for work and they are wonderful. Love the features and how they dont hurt my ears
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on June 10, 2026
Posted by: BoyMomof3
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are great for watching movies, listening to music, podcasts and audiobooks. The sound quality is great. I love the ambient sound setting because I can listen to music and still hear everything around me. These are some of the best ear buds I've ever owned. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slight Downgrade from Galaxy Buds2 Pro
on June 10, 2026
Posted by: DingoSkarr
[This review was collected as part of a promotion.] The design is quite appealing, and I particularly appreciate the integrated lights, which make them easier to locate when dropped, especially in dimly lit environments. The active noise cancellation is exceptional, and both the ambient sound and adaptive noise cancellation features are excellent. I also find it convenient that I can wear just one earbud and still utilize the ambient sound function.
However, I have rated them three stars due to an issue with their fit; they consistently slip out of my ears, regardless of the size of rubber buds I use. When listening to music, the sound quality appears to be a downgrade from the Buds2 Pro. Furthermore, during phone calls with the Buds2 Pro, I could speak almost in a whisper and still be heard clearly by the other person. Given my living situation, it's often necessary to speak at a very low volume, particularly late at night. With the Buds3 Pro, I find myself needing to speak at a volume that would likely prompt a request to lower my voice in a public library for the other person to hear me.
Despite these considerations, the battery life is commendable, and I am quite pleased with the elegant design.
Value
3
Response from Samsung USBy R&R, June 11, 2026
Hey there DingoSkarr,
We appreciate you taking the time to leave a review of your Galaxy Buds3 Pro. The Galaxy Buds3 Pro feature a distinctive design and innovative touches that help them stand out, including the integrated lighting effect. We appreciate you sharing both the features you enjoyed and your views on how they compare with earlier generation models. Thank you for your honest feedback. Thank you for making Samsung your go-to choice.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate you taking the time to leave a review of your Galaxy Buds3 Pro. The Galaxy Buds3 Pro feature a distinctive design and innovative touches that help them stand out, including the integrated lighting effect. We appreciate you sharing both the features you enjoyed and your views on how they compare with earlier generation models. Thank you for your honest feedback. Thank you for making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 10, 2026
Posted by: NeeNee
[This review was collected as part of a promotion.] The earbud works really well, sometimes others can still hear back ground noises. I have no complaints or issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome headphones
on June 10, 2026
Posted by: Xandab3ar
[This review was collected as part of a promotion.] Great sound and noise canceling. I use it conjunction with galaxy watch ultra and samsung heath on my galaxy phone. Great for working out!
Galaxy AI helps with Playlists and workout plans
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't feel much like an upgrade
on June 10, 2026
Posted by: Pointblank485
[This review was collected as part of a promotion.] I had been looking forward to this new line of buds pro with the opportunities that inclusion of Galaxy AI was going to bring. Unfortunately between the actual form factor change (which felt like quite the downgrade and a "fall in line" change) and the features not quite living up to their potential (yet) it's been a disappointment. So much so that I have yet to upgrade to the Buds 4 Pro as it seemed to be more lateral from this line than a legitimate upgrade.
I've been happily using Samsung products for quite a while, now, and hope that there will be a hardware course correction soon to fix (what in my opinion have been) some disappointing choices in the last round or two of mobile accessories.
Value
2
Response from Samsung USBy R&R, June 11, 2026
Hey Pointblank485,
The Galaxy Buds3 Pro come with exciting features, including Galaxy AI integration and enhanced audio capabilities. We appreciate you sharing your perspective after using previous Pro models, and we understand your thoughts on how this generation compares to earlier releases. If you would like more information about a specific feature that isn’t meeting your expectations, please feel free to reach out. We are here to help.
Additionally, if you're considering the Galaxy Buds4 Series, it's a great option. They share a similar concept to the Buds3 Pro, but their design is more intuitive, ensuring a secure fit in your ear. The sound quality has been elevated, and adjusting the EQ makes everything you listen to sound amazing. We encourage you to check them out.
Thank you for your feedback and for trusting Samsung with your audio needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro come with exciting features, including Galaxy AI integration and enhanced audio capabilities. We appreciate you sharing your perspective after using previous Pro models, and we understand your thoughts on how this generation compares to earlier releases. If you would like more information about a specific feature that isn’t meeting your expectations, please feel free to reach out. We are here to help.
Additionally, if you're considering the Galaxy Buds4 Series, it's a great option. They share a similar concept to the Buds3 Pro, but their design is more intuitive, ensuring a secure fit in your ear. The sound quality has been elevated, and adjusting the EQ makes everything you listen to sound amazing. We encourage you to check them out.
Thank you for your feedback and for trusting Samsung with your audio needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible sound and clarity
on June 10, 2026
Posted by: Jsy62307
from Dallas tx
Expertise:Expert
My buds are worthless. No one can ever hear me and always says I sound muffled. My buds 2 also had same issue I would love to upgrade to the 4 pro but I am scared they will suck just as bad
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 11, 2026
Hi there Jsy62307,
The Galaxy Buds3 Pro provide rich sound, advanced audio technology, and a comfortable fit for everyday listening. We appreciate you sharing your experience regarding sound clarity and call quality. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product.
We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. To learn more about your warranty options, please reach out to our Samsung Support Team.
Thank you for your feedback, and we appreciate you being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro provide rich sound, advanced audio technology, and a comfortable fit for everyday listening. We appreciate you sharing your experience regarding sound clarity and call quality. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product.
We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. To learn more about your warranty options, please reach out to our Samsung Support Team.
Thank you for your feedback, and we appreciate you being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US