Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds 3 Pro are a solid
on February 25, 2025
Posted by: Veera R
Verified Purchase:Yes
If you're looking for a good pair of wireless earbuds with good sound, solid ANC, and a stylish design, these are worth checking out. Especially if you are in the samsung ecosystem. They are a good all around ear bud. Peace out!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery life is terrible
on February 25, 2025
Posted by: Jeff
from Fort Mill, SC
Expertise:Beginner
Verified Purchase:Yes
I can get about 3 hours of battery life (without any of the features like noise canceling, ambient noise, etc...) before having to recharge. They sound pretty good but I leave them home from work as i have other headphones that last me the whole day and sound just as good. I don't know if i have a defective pair but I would not recommend spending full price on them, the only reason I gave 2 stars is because I got them heavily discounted in a bundle.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 25, 2025
Hey Jeff! We appreciate you taking the time to let us know how your experience is with the Galaxy Buds3 Pro. It's great to see that you're enjoying the sound quality. We understand how important battery life is, especially for a busy workday. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. To help conserve battery power, here are some tips you can follow. When you are not using the earbuds, store them in the charging case with the cover closed. Adjust the notification settings using the Galaxy Wearable app on your connected phone. If you are using iOS, modify the notification settings in the Galaxy Buds app. Following these tips will help ensure your earbuds last as long as you need them! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and are super comf
on February 25, 2025
Posted by: Lovesearbuds
[This review was collected as part of a promotion.] I use these to listen to music whenever and They are a great device would definitely recommend them they are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on February 25, 2025
Posted by: Cherokeendn
[This review was collected as part of a promotion.] Just what I was expecting plus more they are awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing buds3 pro
on February 25, 2025
Posted by: Torotacossamsunglover
[This review was collected as part of a promotion.] Just upgraded to buds3 pro. Best decision. Im in love with this new tiny things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst earbuds ever!!!
on February 25, 2025
Posted by: Jam2
Rigt earbud don't charge. The Case charge only when plugged to a Samsung adapter. Material absorbs grease from ears, earbuds always feel nasty. I'm a big Samsung fan, currently using a TAB Ultra, an S 24 Ultra, the Buds 2 Pro, and unfortunately this Buds 3 Pro.
This (Buds 3 pro) is the only BAD Samsung product I have ever purchased. I would give them zero stars but Samsung is forcing me to give them at least 1 star which is not fair.
Response from Samsung USBy R&R Team, February 25, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Jam. It's great to hear that you're a loyal Samsung fan and enjoy using our other products like the TAB Ultra, S24 Ultra, and Buds2 Pro. We understand how important it is for your devices to work seamlessly. Regarding the charging challenges with your right earbud and the case, we recommend ensuring you’re using a Samsung-approved charger and checking the positioning of the case and earbuds. Cleaning the charging contacts can also help improve the charging process. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this persists, please be sure to reach out to us at Samsung Support. We appreciate your feedback on the quality of the material. Your insights help us improve our products and services. Thank you for being a valued Samsung customer. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
G Buds3 Pro: A Silver Symphony of seamless Sound
on February 25, 2025
Posted by: MoonGirl7
[This review was collected as part of a promotion.] Galaxy Buds3 Pro: A Silver Symphony of Seamless Sound
The Galaxy Buds3 Pro in their stunning silver finish have become an indispensable part of my daily life, perfectly complementing my Galaxy S24 Ultra. From dawn till dusk, and even into the quiet hours of night for meditation, these earbuds deliver an exceptional audio experience.
The sleek design of both the buds and the case truly shines, reflecting a premium aesthetic that aligns perfectly with the modern look of my S24 Ultra. The seamless integration with my phone is flawless, making transitions between calls, music, and gaming effortless.
Key Features That Shine:
* Active Noise Cancellation (ANC): The improved ANC is a game-changer. It effectively silences the world around me, allowing for deep immersion in my music, calls, and meditations. While the adaptive mode occasionally produces jarring "pops" with certain noises, the standard ANC is consistently excellent.
* IP57 Water and Sweat Resistance: The IP57 rating provides peace of mind, ensuring these buds can handle my active lifestyle, from intense workouts to unexpected rain showers.
* Touch Controls with a Personal Touch: The touch controls are intuitive and responsive, allowing for easy management of playback, calls, and noise cancellation.
* Superior Audio Quality: The audio quality is truly exceptional. Whether I’m listening to music, taking calls, or gaming, the clarity and depth of sound are consistently impressive.
Daily Driver and Beyond, 5 star from me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Technology at its best
on February 25, 2025
Posted by: Chet
Verified Purchase:Yes
Technology is beyond imagination, Sound variations and types.
Written by a customer while visiting Samsung US
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