Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Aaron S
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Good inner ear buds but not excellent. I'm constantly having to push them into my ears to achieve optimum sound (bass especially). The controls are also ok but a little sensitive and I'm constantly stopping my music accidently when I adjust the buds. The quality feels good and the connection with my Galaxy phone is seamless.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hey Aaron! Thank you for sharing your feedback about the Samsung Galaxy Buds3 Pro. We appreciate your insights and want to address some of the points you've raised. We're glad to see that you find the sound quality good. The Galaxy Buds3 Pro is designed with a new shape for a snug fit to deliver our best and most immersive audio experience. Additionally, the Adaptive Equalizer with Galaxy AI adjusts audio based on how the Buds sit in your ears, which should help bring out the best sound, including optimal bass, without frequent adjustments. We understand that touch controls can be sensitive fo some. The Galaxy Buds3 Pro offers intuitive touch controls that can be customized to suit your preferences. You can pause, skip tracks, accept calls, and even adjust the volume with simple gestures. We recommend exploring the customizable options to find a control setup that minimizes accidental pauses. We are thrilled to see that you appreciate the build quality and seamless connection with your Galaxy phone. The Galaxy Buds3 Pro are designed to pair easily with almost any phone, and the Galaxy Wearable app allows you to access advanced sound settings for an enhanced listening experience. We value your feedback and are constantly working to improve our products. If you have any further questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Zane
from Michigan
Expertise:Expert
Verified Purchase:Yes
These are a step up from the Buds 2 Pro. I like how they sound and the fit is great as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Drewa55
from Milan Mi
Expertise:Intermediate
Verified Purchase:Yes
These new buds 3 are awesome. Fit is much better than the bud 2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedro
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The galaxy buts3 have a great sound and they work great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NYCOVERNIGHT
from New York, NY
Expertise:Expert
Verified Purchase:Yes
The best of the best Buds Pro, I would recommend 😍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The worst headphones ever!
on February 25, 2025
Posted by: Anonymous
from Simsbury, CT
Expertise:Expert
I love Samsung devices. I had all the headphones. Samsung Galaxy Buds 2 were good. Samsung and Galaxy Buds 3 are the worst headphones I have ever owned. They stay in your ears terribly, the controls are inconvenient, it is impossible to do sports with these headphones and it is even impossible to change clothes with them. And they also make a terrible squeak for no reason when they are right in your ears. I hope that a new model will come out soon and it will be better. I am waiting for the opportunity to change these.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, February 25, 2025
It's great to hear from you, Iuliana! We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! We appreciate your loyalty to Samsung devices! Regarding your experience with the fit, we recommend ensuring that you’re using the right ear tips. The Buds3 Pro come with different sizes, so trying each one can help optimize comfort and stability. About the squeaking noise, it might happen if the sub-microphone is accidentally covered while you’re adjusting your earbuds. When Active Noise Cancelling, Adaptive, or Ambient sound modes are enabled, the sub-microphone adjusts the sound accordingly. To prevent the beeping or howling noise, please make sure that you aren’t covering the area around the sub-microphone while putting on or adjusting your earbuds. It's important to us that you enjoy your experience, and we hope these tips help enhance your time with the Galaxy Buds3 Pro! If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James
from Tx
Expertise:Expert
Verified Purchase:Yes
Nice design. Good quality. Better than previous modle.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality, and weight
on February 25, 2025
Posted by: David1
[This review was collected as part of a promotion.] So far I really like the quality of my new earbuds. I'm really impressed with the weight and fit o them.
Value
5
Written by a customer while visiting Samsung US