Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Awesome ear buds!
on February 25, 2025
Posted by: Jcphiljr
[This review was collected as part of a promotion.] I have the Samsung Galaxy Buds3 Pro and they are pretty awesome!
I do wish that they offered more languages for the listening translation, more specifically, Tagalog, Filipino, and Basiyan.
I do wish that they offered more languages for the listening translation, more specifically, Tagalog, Filipino, and Basiyan.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality
on February 25, 2025
Posted by: Fresh121785
[This review was collected as part of a promotion.] Sound quality is good. They don't sit in the ear too Great though. Wish there were other cushions to try. Great for the gym. Blocks out outside noise
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro
on February 25, 2025
Posted by: Alito118
[This review was collected as part of a promotion.] First thing I noticed was the seamless transition when pairing the buds to my phone. It was instant. I love the different setting options that the buds provide as far as ambient sound, Adaptive or Active Noise Cancelling. These setting allow you to adjust to your current environment. Also, love how the buds allow you to adjust the sound quality and effects to your liking as well. The charging case is solid and I like they they stand upright on their own. I use the buds daily and have been impressed so far. Buds battery seems to last a long time. I've only charged them twice and I've used them daily for 3 weeks. I'll see how they hold up over time as I continue to use them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound Quality
on February 25, 2025
Posted by: HawkMav
[This review was collected as part of a promotion.] I love these headphones, I had the Buds 2 Pro, and after buying the 3 Pro I was delighted with the sound quality and noise cancellation that improved a lot.
Something that could improve is in comfort since when using them I feel a slight discomfort after about one or two hours of continuous use (maybe the problem is mine alone), that was the only bad thing I found in the headphones, but from there on out everything is perfect.
I use them everywhere, at work, at school, on the street, because the ambient sound function is excellent, it is as if I were not wearing them.
Something that could improve is in comfort since when using them I feel a slight discomfort after about one or two hours of continuous use (maybe the problem is mine alone), that was the only bad thing I found in the headphones, but from there on out everything is perfect.
I use them everywhere, at work, at school, on the street, because the ambient sound function is excellent, it is as if I were not wearing them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Buds Pro
on February 25, 2025
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I love all of the features for the new buds. The new slide up and down for the volume.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound and battery
on February 25, 2025
Posted by: Mattobe
[This review was collected as part of a promotion.] This device has great battery life and sound especially the 360° audio. Where it falls short is after an exercise the earbuds detect moisture and will not charge for sometimes hours. The other negative aspect of these are the earpieces, if you move your head around a lot they will pop out instantaneously and are difficult to retrieve if you are somewhere where it is not accessible. It is better to have some that are made of memory foam instead of these. They integration with Samsung devices like my phone and watch have made it very easy to use this in the Echo verse
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
It's great to hear from you, Mattobe. Thanks for sharing your feedback on the Galaxy Buds3 Pro. It's great to see that you're enjoying the exceptional battery life and the immersive 360 audio. We're also thrilled to know that the integration with your Samsung devices has made it convenient for you to use the Buds3 Pro within the Samsung ecosystem. We noted your concerns about the earbuds detecting moisture after exercise and taking time to charge, as well as the earpieces not staying securely in place during movement. For the moisture concern, we recommend allowing the earbuds to fully dry before placing them back in the case to avoid any delays in charging. As for the earpieces, we acknowledge your preference for memory foam tips and understand that a more secure fit would enhance the experience, especially during activities. If you continue to experience challenges while trying to charge your buds, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Sound amazing
on February 25, 2025
Posted by: Fern11
[This review was collected as part of a promotion.] The earbuds look very futuristic. Coming from the previous galaxy buds, the mic quality is significantly better. The audio quality is great and definitely feature rich. The anc is very good. The fit is great, but the body of the ear bud keep sliding out of my ear. I testes all the rubbers that come, but other than that it's been great. For the price definitely have to be, cause they are up there in price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 25, 2025
Posted by: MrCrispy
[This review was collected as part of a promotion.] These are easy to connect to Milton devices and sound great!
Value
5
Written by a customer while visiting Samsung US