Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Just ok i would recommend
on February 25, 2025
Posted by: Tassmen
[This review was collected as part of a promotion.] These buds are just ok. They did not fit in my ear the was fal lout at any sudden movement. The sound is the best on the market. I don't like that there are hardly any control buttons. If you loose one it's not easy to find the with the wearable app. If you enjoy everything Samsung these are for you.
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Thank you for sharing your honest feedback on the Galaxy Buds3 Pro, Tassmen. We are thrilled to hear that you believe the sound quality is the best on the market. It’s wonderful to know that the audio experience stands out for you. We understand your concerns about the fit of the earbuds and the challenges with their controls. To help improve the fit, make sure to check the directional markers on the earbuds. Insert the right bud into your right ear and the left bud into your left ear with the markers facing you. Once inserted, angle the buds slightly so that the microphone points toward your mouth rather than straight down. You can also adjust the fit by rotating the buds forward or backward until they feel secure. Running the earbud fit test in the Galaxy Wearable app can also help confirm if you have the best fit for your ears. With the Galaxy Buds3 and Buds3 Pro, you can control your music, your phone calls, and a number of other features by using the Pinch Control. You can customize these controls in the Galaxy Wearable app to make them more intuitive for your needs. As for locating a lost earbud, the Galaxy Wearable app includes a "Find My Earbuds" feature that can help you track them down. It plays a sound on the earbuds to make them easier to locate. We truly value your feedback and are glad to hear that you would recommend the Galaxy Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
[This review was collected as part of a promotion.] Have had them for about 2 weeks. Like being able to unobtrusively listen to music & video while out and about.
[This review was collected as part of a promotion.] Maybe it's just me, but the fit, with all three sizes if tips, will not stay in my ears. But the sound is by far the best ear buds I have ever experienced. So I am torn.
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hey there, Chris! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're thrilled to see that you love the incredible sound quality, and it’s amazing to know they are the best earbuds you’ve ever experienced. We understand that finding the right fit has been difficult for you, even with the three included ear tip sizes. Achieving a secure and comfortable fit is essential for getting the most out of your earbuds. To improve the fit, make sure to use ear tips that leave no gaps between your ear canal and the tip. When inserting the earbuds, align the L and R markers correctly and insert them with the letters facing you. Adjust them by angling the blades slightly so that the microphone points toward your mouth rather than straight down. You can also rotate the earbuds forward or backward to find the most comfortable and secure position. For an additional check, you can use the earbud fit test in the Galaxy Wearable app. We truly value your feedback and appreciate you taking the time to share your experience. Thank you again, and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
[This review was collected as part of a promotion.] The galaxy buds 3 pro are very comfortable ear buds and are very convenient to have. One makor thing that can be worked on is the noise cancellation after comparing them to my bose quiet comfort ultra earbuds the galaxy buds lack much more in the noise cancellation department.
[This review was collected as part of a promotion.] I've been using this for more than 6 months now. The sound quality is very balanced with good bass. Volume is decent. However one of the downsides I would say is sometimes the earphones doesn't charge in their case and need some adjusting. But overall very good gesture features and very convenient very good features too.
[This review was collected as part of a promotion.] I wasn't one for wearing earbuds but the Pro 3 surpassed my expectations. I get better noise canceling the my Bose quiet Comfort threes. An amazing product from an amazing company.
[This review was collected as part of a promotion.] Absolutely love the new form factor and the case design. They look as amazing as they sound. I use mine daily in the gym and for work calls, so the noise cancelling has been great! The mic is also an improvement over the previous revisions as well .