Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing earbuds
on June 21, 2026
Posted by: Romeslick78
[This review was collected as part of a promotion.] Great sound. Easy use. Comfortable fit. Galaxy Ai compatible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on June 18, 2026
Posted by: Robb13
[This review was collected as part of a promotion.] I have had many different brands of buds and by far these are the best I've ever had and used. The noise cancellation is mind blowing, even while driving a car with windows down or cutting the grass with a loud lawn mower, the person im talking to on the phone can not tell at all. The audio while listening to music is fantastic as well extremely crystal clear. While using the app you have many options that you can use and adjust the sound quality to your liking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and perfect match for Galaxy phones
on June 18, 2026
Posted by: BrianU
[This review was collected as part of a promotion.] These Buds 3 Pro have great sound and certainly make calls a lot more convenient. Not only do they make voices a lot clearer, but they free up your hands for keyboard use or note taking. I also like how the Galaxy AI noise reduction makes having a conversation possible even when you can't move to a quiet spot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the voice features
on June 18, 2026
Posted by: shaunr
[This review was collected as part of a promotion.] I enjoy the galaxy ai feature of the galaxy buds pro the most im always using them to reject/answer calls, skip songs, or go to next video while watching YouTube or turning the volume up and down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Painful Fit, Disappointing Sound
on June 17, 2026
Posted by: Rebb
from Washington
Expertise:Intermediate
I really wanted to like these, but I can't. The sound quality is worse than my previous Galaxy Buds, and I strongly prefer the older design. If I wanted AirPods, I would buy AirPods. The biggest issue, though, is comfort. These hurt my ears, so I haven't even been able to wear them long enough to test all the features. Between the fit and the disappointing sound quality, these have been a letdown. I've had these since launch and I've only been able to stand them a handful of times for less that 5 minutes. Might be time to look elsewhere.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R, June 17, 2026
Hey Rebb,
Thank you for your honest feedback. The Galaxy Buds3 Pro are designed to provide immersive sound and a comfortable listening experience. We appreciate your comments regarding the fit and audio not meeting your expectations.
Achieving the right fit is essential for optimizing audio quality. The Galaxy Buds3 Pro come with different ear tip sizes, so make sure to select the size that best fits your ears, ensuring there’s no gap between the ear tip and your ear.
To wear them correctly, please follow these steps:
1. Check for the L (left) and R (right) directional marks on the earbuds.
2. Insert the R bud into your right ear and the L bud into your left ear, with the tips facing you.
3. Angle them slightly so the microphone faces your mouth.
4. Adjust by rotating the buds until they feel comfortable.
You can also run an earbud fit test to ensure a proper fit. Comfort is important, and we encourage you to learn more about achieving a good fit by visiting the link below. Thank you for sharing your experiences with everyday use, and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback. The Galaxy Buds3 Pro are designed to provide immersive sound and a comfortable listening experience. We appreciate your comments regarding the fit and audio not meeting your expectations.
Achieving the right fit is essential for optimizing audio quality. The Galaxy Buds3 Pro come with different ear tip sizes, so make sure to select the size that best fits your ears, ensuring there’s no gap between the ear tip and your ear.
To wear them correctly, please follow these steps:
1. Check for the L (left) and R (right) directional marks on the earbuds.
2. Insert the R bud into your right ear and the L bud into your left ear, with the tips facing you.
3. Angle them slightly so the microphone faces your mouth.
4. Adjust by rotating the buds until they feel comfortable.
You can also run an earbud fit test to ensure a proper fit. Comfort is important, and we encourage you to learn more about achieving a good fit by visiting the link below. Thank you for sharing your experiences with everyday use, and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Water or sweat problem
on June 16, 2026
Posted by: No buds
from Nj
Expertise:Intermediate
Noise canceling is good
Battery is good, comfort not bad, water or humidity or any sweat touches than makes a problem about charging. That's why I do not recommend either buds3 or pro model for hard working person. I couldn't able to return it because it was to late when I realized this sweat and water problem.
Battery is good, comfort not bad, water or humidity or any sweat touches than makes a problem about charging. That's why I do not recommend either buds3 or pro model for hard working person. I couldn't able to return it because it was to late when I realized this sweat and water problem.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, June 17, 2026
Hi No buds,
Thank you for sharing your experience. The Galaxy Buds 3 Pro are designed to deliver clear sound, long battery life, and effective noise cancellation. We understand how frustrating it can be when moisture affects the charging process. The Galaxy Buds 3 Pro have a water resistance rating of IP57. We appreciate you mentioning both the features you enjoyed and the concerns you encountered. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Buds 3 Pro are designed to deliver clear sound, long battery life, and effective noise cancellation. We understand how frustrating it can be when moisture affects the charging process. The Galaxy Buds 3 Pro have a water resistance rating of IP57. We appreciate you mentioning both the features you enjoyed and the concerns you encountered. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Worst earbuds and charging device ever
on June 16, 2026
Posted by: Elifly
from Cleveland ohio
Expertise:Expert
These earbuds suck hard to charge them only charges one usually the battery life is horrible maybe 2 hrs max on a full charge if u do get fhem to charge it s just a pain u cant move the case around when charging or one of the earbuds wont charge i went back to my beats fe cause these wont charge properly worst buy ever do not buy these highly dont recommend them
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 17, 2026
Hiya Elifly,
Thank you for taking the time to provide your feedback. The Galaxy Buds3 Pro are designed to deliver rich sound and reliable everyday use. We understand your concerns regarding the charging experience and battery life, and we appreciate you sharing them with us.
If you are experiencing any unexpected or unusual behavior with your Galaxy Buds3 Pro, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, for eligible devices, you have the option to add extra coverage through Samsung Care+, which offers extended protection and additional support.
We apologize for any inconvenience this has caused, and we appreciate your choice of Samsung. Thank you again for your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy Buds3 Pro are designed to deliver rich sound and reliable everyday use. We understand your concerns regarding the charging experience and battery life, and we appreciate you sharing them with us.
If you are experiencing any unexpected or unusual behavior with your Galaxy Buds3 Pro, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, for eligible devices, you have the option to add extra coverage through Samsung Care+, which offers extended protection and additional support.
We apologize for any inconvenience this has caused, and we appreciate your choice of Samsung. Thank you again for your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and comfortable fit
on June 15, 2026
Posted by: Erick07
[This review was collected as part of a promotion.] Great sound and battery life. Comfortable fit, I use them throughout my workday for podcasts and music. The sound quality is excellent, with crisp highs and a punchy, deep bass that makes modern tracks come alive. When switching over to podcasts, vocals are crystal clear and easy to follow even at lower volumes. Battery life easily carries me through long stretches of my shift without needing a mid-day top-off, and the case charges up fast when I do need a boost.
The redesign with the angular stems makes them look incredibly sleek, and the unique blade lights are a cool, futuristic touch that stands out from typical earbuds. More importantly, the physical fit is outstanding. They sit securely in the ear without needing to be jammed too deep into the canal, which prevents that annoying ear fatigue during long hours of use.
The Active Noise Cancellation (ANC) is another major plus for the workday. It does a great job of isolating background chatter and environmental noise so I can focus. When I need to be aware of my surroundings or talk to a coworker, the transparency mode sounds natural without being harsh. The pinch and swipe touch controls on the stems take a little getting used to, it's a If you are in the Samsung ecosystem, these offer seamless integration and massive value. Live translation with Galaxy A.I is also great!
The redesign with the angular stems makes them look incredibly sleek, and the unique blade lights are a cool, futuristic touch that stands out from typical earbuds. More importantly, the physical fit is outstanding. They sit securely in the ear without needing to be jammed too deep into the canal, which prevents that annoying ear fatigue during long hours of use.
The Active Noise Cancellation (ANC) is another major plus for the workday. It does a great job of isolating background chatter and environmental noise so I can focus. When I need to be aware of my surroundings or talk to a coworker, the transparency mode sounds natural without being harsh. The pinch and swipe touch controls on the stems take a little getting used to, it's a If you are in the Samsung ecosystem, these offer seamless integration and massive value. Live translation with Galaxy A.I is also great!
Value
5
Written by a customer while visiting Samsung US