Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jimmy
Expertise:Expert
Verified Purchase:Yes
apperance is good but not easy to use. It is hard to get them back to the case.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 4, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, Jimmy. We really appreciate your insights and want to help you get the best experience with your buds. We see that you may be having some difficulties with the charging process. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Remember, the charging case also has its own charge, and fortunately, you can charge both your earbuds and the case at the same time. To charge your earbuds, first, open the earbud charging case that came with them. Place the buds into their corresponding slots in the case and then close the lid. You can charge both earbuds at the same time or place just one in the case. Just keep in mind that the battery life will differ if they are charged separately. Next, connect the charging cable to the USB charging port on the back of the charging case, then plug the other end of the charging cable into a power source, such as a wall outlet. Please be aware that when the battery is completely drained, the case or buds need at least 20 to 30 minutes to turn on. If you have any questions or need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Norma
Expertise:Expert
Verified Purchase:Yes
They are very good, with excellent noise cancelation and sound quality. It's super good. They are very comfortable, they don't fall, and are by far one of the good earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Might switch to these for my everyday headphones
on February 26, 2025
Posted by: MoeJ
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I upgraded from buds pro to these and the difference between the sound and different profiles is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Roman_flossy
from Brooklyn ny
Expertise:Expert
Verified Purchase:Yes
SIMPLY AMAZING 👏🏾 I WOULD DEFINITELY RECOMMEND THIS TO ANY SAMSUNG FAN
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Integration and amazing sound
on February 26, 2025
Posted by: JDPAUltra
[This review was collected as part of a promotion.] I have the S25 ultra, Watch Ultra and Buds 3 Pro... Everything is seamless across the devices. Sound quality is amazing and they actually stay in my ears!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice but not a game ganger
on February 26, 2025
Posted by: Wbrent01
[This review was collected as part of a promotion.] I was really hoping that these earbuds were going to be "the next best thing"
They don't hold a charge very long and they are grainy sounding.
They don't hold a charge very long and they are grainy sounding.
I like the controls like pass through sound and noise canceling, but incan get those same features on a similarly priced competitor product.
The only reason I like these more than my galaxy buds live is when I sweat ornifninget caught in the rain, the buds live would think I was tapping them, where the pro3 doesnt.
All in all i was not wowed by these buds.
The only reason I like these more than my galaxy buds live is when I sweat ornifninget caught in the rain, the buds live would think I was tapping them, where the pro3 doesnt.
All in all i was not wowed by these buds.
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We appreciate your feedback and would love to address your concerns. Regarding battery life, the Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, and this can be extended to 30 hours with a fully charged case. To help maximize battery life when you’re not using them, we recommend keeping the earbuds in their charging case with the cover closed. Additionally, adjusting the notification settings in the Galaxy Wearable app (or the Galaxy Buds app for iOS) can be beneficial in conserving battery power, allowing you to get the most out of your listening experience. We also aim to deliver an exceptional sound experience with the Galaxy Buds3 Pro. If you’re seeking improved sound quality, we encourage you to explore the equalizer settings in the Galaxy Wearable app, which can help tailor the audio to your personal preferences. We’re glad to hear you value the durability of the Buds3 Pro when it comes to moisture. This feature allows you to enjoy workouts or outings in unpredictable weather without experiencing interference from false touch inputs. Please ensure that if your buds get that, you make sure to wipe them dry. Your experience is important to us, and we hope these tips enhance your overall satisfaction with the Galaxy Buds3 Pro! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Juan R
from Orlando FL
Verified Purchase:Yes
It is a great product. The high quality sound is awesome; love the transparency mode, noise cancellation is great, but it could be better. I wish it had fins for a more secure fit in the ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 26, 2025
Posted by: Chelseafan
[This review was collected as part of a promotion.] Love the seamless actions to my devices. Coming from the the first buds pro to these I notice the huge differences.
Value
5
Written by a customer while visiting Samsung US