Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
This product has great features
on February 28, 2025
Posted by: Sammylover35
[This review was collected as part of a promotion.] These Galaxy Buds 3 Pro are awesome! So lightweight, I love the lights, and the sound quality is great. Amazing headphones overall, but the right one keeps falling out – I have to keep pushing it back in. Still, amazing headphones.
Value
4
Written by a customer while visiting Samsung US
Posted by: Elizabeth zepeda
Verified Purchase:Yes
I don't like the shape, I prefer the previous ones, these just look like a copy of AirPods
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 28, 2025
Hi Elizabeth! We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. We understand that design changes can take some getting used to, especially when you’ve found a style you loved in a previous model. With the Buds3 Pro, we focused on an ergonomic fit designed for all-day comfort and a secure feel. Beyond the design, these buds bring enhanced features like Intelligent Active Noise Canceling and real-time Live Translate, offering a truly immersive and seamless experience. If there’s anything specific about your previous earbuds that you miss, we’d love to hear more. Your feedback helps us continue to refine our products. Thanks for being part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
I would not recommend it. Batt life very short
on February 28, 2025
Posted by: Ashk
from Ca
Expertise:Expert
Verified Purchase:Yes
Not very happy with it. I think it would have been better.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ashk. We appreciate your feedback as we continue to make improvements and changes. We want to highlight that the Galaxy Buds3 Pro is designed to offer an outstanding playtime of up to 26 hours on a single charge, and with the fully charged case, you can extend that to an incredible 30 hours. If you’re finding that the battery life isn’t meeting your expectations, we would love to suggest a few adjustments that can help conserve power. For instance, keeping the earbuds in the charging case when not in use while ensuring the case is closed can help optimize battery life. Additionally, adjusting your notification settings through the Galaxy Wearable app on your connected device or in the Galaxy Buds app if you’re using iOS can also contribute to longer usage times. We hope these tips enhance your experience. If you have further thoughts or need assistance, please feel free to reach out to us at Samsung Support. Your satisfaction is important to us. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: bad headphones
from Sacramento
Expertise:Expert
Verified Purchase:Yes
terrible and bad charging case already the second earphones stopped charging
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, February 28, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We genuinely appreciate your feedback and want to ensure you’re getting the best out of your earbuds. If you're having trouble with the charging case, we recommend a few steps to enhance your experience. First, please check that the charging contacts on both the earbuds and the case are clean, as dust can affect charging. Additionally, make sure you’re using a compatible charging cable and adapter, and consider testing with different ones to see if that helps. Restarting the Buds can also be effective; just place them back in the case, close the lid for about 10 seconds, and then reopen it. Updating your firmware through the Galaxy Wearable app ensures you have the latest optimizations. If you continue to face challenges, consider resetting the Buds in the app under ‘About earbuds.’ We hope these suggestions help, and if you have any further questions, please don’t hesitate to reach out to us at Samsung Support! Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kento
Verified Purchase:Yes
The noise cancellation system is very good, the music sounds great.
Written by a customer while visiting Samsung US
Posted by: Kortney
from Minnesota
Expertise:Expert
Verified Purchase:Yes
Solid ear buds. They easily connect to many devices. They feel good in hand. They do tend to fall out of my ear when wearing too long but that has not deterred me from wearing them.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: San G
from Nc
Expertise:Intermediate
Verified Purchase:Yes
Keep sliding out of my ears. Keep sliding out of my ears
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, San! We truly appreciate your feedback and want to ensure you have the best experience possible. The Buds3 Pro features audio that is tailored specifically for you. The Adaptive Equalizer with Galaxy AI adjusts the audio based on how the Buds fit in your ears. This means that every time you put them in, you can enjoy the best sound for every playlist. If you're finding that the earbuds are not fitting comfortably or falling out, we recommend trying the different ear tip sizes included with your Galaxy Buds3 Pro. Samsung provides multiple options to help achieve a snug fit tailored to your ears, which can greatly enhance both comfort and sound quality. Check out the link attached for specific steps on how to get the best fit with your buds. We’re here to help you make the most of your Galaxy Buds3 Pro experience! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Jerry C
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Great sound and bass and also light weight. They do keep a good charge and they feel very light when wearing them.
Written by a customer while visiting Samsung US