Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
UNSATISFIED
on February 28, 2025
Posted by: Daniel B
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Didn't work properly and lost audio. Called Samsung and they won't replace.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Daniel. We truly appreciate your feedback, as our goal is to provide our customers with the best products and support. We hate to hear that you encountered challenges with the audio and that your expectations weren't met. We are committed to ensuring our customers have a seamless experience with our devices. Could you please share more details about the problems you faced? This will help us understand how we can better assist you. We encourage you to reach out to us at Samsung Support, where our dedicated team is ready to help you further. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent sound but bad controls and case
on February 28, 2025
Posted by: gobblox30001
from Boston,MA
Expertise:Expert
Verified Purchase:Yes
Sound is really good, as with previous version but the new form factor with the stems just do not work well. The controls are cumbersome and do much more to interrupt seating than the previous versions. Also it makes it extremely difficult to place into the case in a dark room. Wouldn't suggest them
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro. We always appreciate getting insights from our users. It's awesome to see that the sound has been great for you so far! The Buds3 Pro offers our best and most immersive audio experience, featuring an Enhanced 2-Way Speaker system. With an improved woofer and tweeter that provides a wide frequency response, you'll be able to hear the intricate details in your music. If you are experiencing challenges with the pinch controls, we recommend checking the attached link, which provides detailed information about the control functions and the best ways to use them. We also appreciate your feedback regarding the design of the buds, as we strive to provide our customers with the best experience possible. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on February 28, 2025
Posted by: Gajanan
from Austin Texas
Expertise:Expert
Verified Purchase:Yes
Sound and ANC is amazing, I have buds 2 as well, but Buds 3 give some pain after some time, but overall it's good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Buds 3 pro
on February 28, 2025
Posted by: Nick
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is good design is afoul they look like a bad copy air pods. Samsung is loosing its touch and instead of a leader becoming a follower
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Nick. We pride ourselves on delivering exceptional sound quality, and it’s great to hear that you’re enjoying that aspect. Regarding the design, we understand that aesthetics can vary from person to person. The Galaxy Buds3 Pro was designed with comfort and style in mind, featuring a sleek, futuristic look that complements any lifestyle. At Samsung, we’re committed to innovation and leading the way in technology. The Galaxy Buds3 Pro includes advanced features such as Active Noise Cancellation and Ambient Sound mode, providing a customizable listening experience that adapts to your surroundings. Your feedback is invaluable to us as we strive to enhance our products. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected
on February 28, 2025
Posted by: Noel
Expertise:Expert
Verified Purchase:Yes
Had AirPods Pro and hands down theses over perform amazing,
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound fantastic
on February 28, 2025
Posted by: Jamel
Verified Purchase:Yes
These sound freaking awesome, and best feature is they stay in my ear
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recommend it.
on February 28, 2025
Posted by: Moataz
from Fairfax, VA
Expertise:Expert
Verified Purchase:Yes
It is excellent and functions perfectly! I would recommend it 👍 #ProductReview #Recommendation #Tech #Gadget
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sound quality truly elevates the listening exp
on February 28, 2025
Posted by: Fatman
[This review was collected as part of a promotion.] Seamless connectivity from one device to another. I love the volume control. It allows for personalized audio adjustments. Crystal-clear sound quality brings entertainment to life, especially for me with the amount of hearing loss that I have. They are much more comfortable then my Hearing aids. Advanced features elevate the listening experience to new heights. I highly recommend...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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