Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jiannu
from Canada
Expertise:Intermediate
Verified Purchase:Yes
These are much better than the buds 3. These have the ear silicon to get them to seal the ear and noise and sound better as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Tony
from New york , NY
Expertise:Expert
Verified Purchase:Yes
Sound was amazing but took them to the gym for 1 week and now they don't charge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 1, 2025
It's great to hear from you, Tony. Thank you for your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you enjoyed the amazing sound quality. Using them in a gym setting can certainly put them to the test, and we understand your concerns. If your Buds aren't charging, we recommend a few steps to help restore their functionality. First, make sure to clean the charging contacts on both the earbuds and the case. Sometimes, dust or debris can interfere with the charging connection, so using a soft, dry cloth can help. Next, check the battery level of the charging case itself. Ensure it's charged by connecting it to a power source for at least 10-15 minutes. If the case is fully charged and the Buds still aren’t responding, try resetting them. Simply place both buds in the charging case and press and hold the touchpads for about 7 seconds until you see the LED indicator. This can help resolve any temporary issues. Last, consider updating the firmware of your Galaxy Buds3 Pro. Make sure they are connected to your smartphone, open the Galaxy Wearable app, and check for any available updates. Keeping your earbuds updated can enhance their performance and overall experience. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you've tried these steps and still have concerns, we encourage you to reach out to us at Samsung Support for further assistance. Your satisfaction is important to us, and we want to ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Santiago OS
from San Diego
Verified Purchase:Yes
Comfortable, noise cancelling is incredible and they sound great.
Written by a customer while visiting Samsung US
Posted by: Giob
Expertise:Expert
Verified Purchase:Yes
The buds 3 pro offered a better experience during my workout; the design made them stable during my intense sessions; the sound quality is better; and I prefer the controls over the previous generation as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Vjcp14
from Ca
Expertise:Intermediate
Verified Purchase:Yes
Good Earphones. Falls off ear when i tilt my head though. Also my ears gets irritated with the tip material so replaced with silicone one. The sound is great when they stay in my ears. Noise cancellation is effective. I work around planes and cancels the noise enough to comfortable levels.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most well equipped pair of buds you can buy
on February 28, 2025
Posted by: Habib
Expertise:Expert
Verified Purchase:Yes
The most superior buds you can buy. Practically flawless.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Volkan
from California, USA
Expertise:Intermediate
Verified Purchase:Yes
Noice cancellation is awesome, even at load places it works perfect. however when I try to fix the earbud during a call (maybe I am walking etc. and it didn't fit very good) the touch on the side is too sensitive that it hangs up the phone call immediately. I was on a meeting for 3 hours, and charge went down from %100 to %50 so It has great battery life but again the side touches are too much
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey Volkan! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the incredible noise-cancellation features and that you use them for your meetings. It’s truly amazing how well they can block out ambient noise, making your calls and music listening so much more enjoyable even in busy environments. We appreciate your feedback regarding the touch controls. They are designed to be highly responsive to enhance your user experience, but we understand that they can feel a bit sensitive at times. To avoid accidentally hanging up during calls, we recommend trying to adjust the fit of the earbuds from the top rather than the stem. This can help maintain a secure fit without activating the pinch controls. It's great to know that the impressive battery life stood out during your long meeting. The Galaxy Buds3 Pro are engineered to provide a great battery life, allowing you to stay efficiently connected without worrying about frequent charging. We truly value your thoughts. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mark
from Eagle mountain UT
Expertise:Intermediate
Verified Purchase:Yes
Unfortunately, my earbuds, I just bought along with my S25 ultra. Is draining battery so fast. I tried everything to make my battery last but I guess it's a factory defect. I hope you can help with my problem.
Features
5
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mark. It's great to get your feedback as we continue to make improvements. The Galaxy Buds3 Pro is designed to provide up to 26 hours of playtime per charge, and when paired with a fully charged case, that can extend to an impressive 30 hours. To help optimize your battery life, here are a couple of tips that could make a significant difference. First, when you’re not using the earbuds, keeping them in the charging case with the cover closed is essential for preserving battery life. Additionally, you can adjust your notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, the Galaxy Buds app allows you to make similar adjustments. Implementing these tips should help you get the most out of your buds battery life. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US