Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great Job on the Buds 3 Pro
on March 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently upgraded from the Buds 2 pro and wow, the new buds 3 pro are amazing. I can't believe i waited so long to upgrade. The new design is refreshing and I love the lights on the side. The buds3 pro case is sturdy and weighted. The sound quality is much better and they fit in my ear more snuggly with the standard ear tips. I couldn't ask for a better fit.
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for your fantastic review of the Galaxy Buds3 Pro, Naota! We are thrilled to see that you are enjoying the new design and features. The redesigned shape really is aimed at providing the utmost comfort for immersive listening, ensuring that you experience every note and nuance. We are especially glad you love the Blade Lights, as they add that extra flair while you enjoy your favorite music. It's wonderful to know the sound quality has exceeded your expectations as well. We put a lot of effort into making sure the buds fit snugly and deliver an exceptional audio experience. Your feedback on the sturdy case truly reflects our commitment to quality. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anthony G
from Saint Louis, Missouri
Verified Purchase:Yes
The ear buds have the ear pieces which are too much for my ears. They have great sound and great design as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
It's great to hear from you, Anthony. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to see that you’re enjoying the sound quality and design. We’ve worked hard to create an immersive listening experience with rich audio and an elegant look. However, hate to hear that the ear tips aren’t a perfect fit for you. The Buds3 Pro are designed with versatility in mind, and we encourage users to experiment with the various sizes of ear tips that come in the box. Finding the right fit can significantly enhance comfort and improve the overall sound experience. The Buds3 Pro features active noise cancellation, which can be more effective when you have a proper seal in your ears. We want you to fully enjoy the exceptional audio, adaptive sound technology, and all the features these buds have to offer! Thank you again for your feedback. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't fit
on March 1, 2025
Posted by: Tony
Expertise:Expert
Sooo isn't the whole point of headphones to stay in your year, well they never do, I immediately went to the smallest cupping and still can't fit, should've provided an XS option, they just never fit and always fall off with me even moving much and they tend to slide out on their own. Not useful for what I paid for.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 1, 2025
It's great to hear from you, Tony. Thank you for sharing your experience with the Galaxy Buds3 Pro. We truly value your feedback and want to ensure you get the best listening experience possible. The Galaxy Buds3 Pro are designed with a range of ear tips to provide a comfortable fit for different ear shapes and sizes. We understand that finding the right fit is essential for maximizing sound quality and functionality. Since you've already tried the various ear tips, we recommend utilizing the fit test on the Wearable app to help achieve the right fit with your buds. Thank you again for your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Reey
Expertise:Expert
Verified Purchase:Yes
I absolutely love the so I'm and quality on these. I have been hooked on the airpod pro 2s for a while, but since switching to Samsung, these are great. I'm an audiophile and for the price, these are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing such positive feedback about the Galaxy Buds3 Pro, Reey. It's amazing to see that the sound quality and overall experience have exceeded your expectations. With high-resolution audio powered by Galaxy AI and Adaptive Noise Cancellation, these earbuds are designed to deliver an immersive and excellent listening experience. It’s great to see that they’ve become such a valued part of your audio setup, and we hope that you continue to enjoy every moment of sound with these exceptional earbuds! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ceecee
Verified Purchase:Yes
Love the spatial audio! These earbuds are definitely worth it
Written by a customer while visiting Samsung US
Posted by: Yeliano
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
The sound and the noise cancelling are amazing. Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not Worth the Upgrade
on February 28, 2025
Posted by: Feather
[This review was collected as part of a promotion.] I upgraded from the Galaxy Buds2 Pro to the Buds3 Pro, and honestly, I regret it. While the sound and bass are slightly improved, the overall experience is frustrating.
The biggest issue is the fit—they constantly feel like they’re slipping out, especially the left one. Mine even fell out on a subway staircase, and I was lucky to grab it in time.
Another problem is charging the left earbud. It often doesn’t charge properly, requiring me to reinsert it multiple times before it connects.
Battery life also seems worse. While the case’s battery percentage is visible in the Galaxy Wearable app, it no longer appears in the Bluetooth tab like it did with the Buds2 Pro, making it less convenient to check.
The new stem design also makes cleaning more difficult, as dust and lint collect easily in the case.
Overall, despite slightly better sound, the fit issues, charging problems, weaker battery life, and inconvenient design make the Buds3 Pro a downgrade. If you own the Buds2 Pro, I wouldn’t recommend upgrading.
Value
2
Response from Samsung USBy R&R Team, March 20, 2025
Hey Feather. Thank you for your detailed feedback on the Galaxy Buds3 Pro! While it's great that you noticed improvements in sound and bass quality, we understand you had some concerns about the overall experience. For the fit, adjusting the earbuds by rotating them slightly or ensuring the ear tips are properly aligned with the grooves on the earbuds may help them stay secure. If the left earbud continues to feel loose, trying different ear tip sizes or ensuring they are correctly installed might improve the fit. Regarding charging concerns, ensuring the charging contacts are clean and free of sweat or liquid can help maintain proper connectivity. If the left earbud still doesn’t charge consistently, reinserting it as you’ve been doing is a good step, but we also recommend restarting the earbuds or checking for updates via the Galaxy Wearable app. For battery life, storing the earbuds in the charging case when not in use can help conserve power. While the case’s battery percentage is visible in the Galaxy Wearable app, we understand the inconvenience of not having it displayed in the Bluetooth tab anymore and appreciate this feedback. As for the new stem design, regularly cleaning the earbuds and case with a soft, dry cloth can help prevent dust and lint buildup. Your feedback on the design and usability is valuable, and we hope these tips enhance your experience with the Galaxy Buds3 Pro! If further guidance is needed, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Zero
from Texas
Expertise:Expert
Verified Purchase:Yes
Sound quality is good enough to please most.
Phone calls are a very good experience.
Battery life is slightly above average.
The fit and finish is very good.
Voice commands are superb 👌
Touch controls can sometimes be annoying if you are just trying to adjust the ear peice when working.
You can not sing along because your music will turn down, just a setting thing.
If you have noise canceling on and you try to use a grinder or another loud tool, the headphones dont know what do do and they make a loud crackling noise that hurts your ears.
Wish it had a way of telling me I dropped an ear bud.... maybe a vibration or a chime.
Wish I had a slim ear peice that fit into the phone like the S pen. Sorry I can't tell me my design for it. You can pay me for that.
I wish they had live translation.
Phone calls are a very good experience.
Battery life is slightly above average.
The fit and finish is very good.
Voice commands are superb 👌
Touch controls can sometimes be annoying if you are just trying to adjust the ear peice when working.
You can not sing along because your music will turn down, just a setting thing.
If you have noise canceling on and you try to use a grinder or another loud tool, the headphones dont know what do do and they make a loud crackling noise that hurts your ears.
Wish it had a way of telling me I dropped an ear bud.... maybe a vibration or a chime.
Wish I had a slim ear peice that fit into the phone like the S pen. Sorry I can't tell me my design for it. You can pay me for that.
I wish they had live translation.
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US