Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Stick with the Galaxy Buds 2.
on March 1, 2025
Posted by: TD23
from SC
Expertise:Expert
Verified Purchase:Yes
I had to switch back to my Buds 2. I really missed the tap feature. The 3's have a button instead. Also, the case is too slick and falls out of my pocket all day. Lastly, I don't like the stick part. It looks like the old trucker blue tooth pieces.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, TD23! We appreciate your honesty, especially regarding the pinch feature. While we understand that it might take some time to get used to, it's designed to provide seamless control over your listening experience. Think of the pinch controls as a way to easily navigate your music and calls without having to reach for your device. A single pinch not only lets you play or pause your songs but also allows you to accept or end calls effortlessly. The double pinch for the next track and triple pinch to go back can make your listening experience more fluid, especially when you’re on the go. The pinch-and-hold feature is perfect for activating your preferred modes, like noise control, with just a simple gesture. This functionality is designed to enhance convenience and keep you in the moment, giving you quick access to your favorite features without any interruption. We hope you will give the pinch controls another chance and discover how they can add to your enjoyment of the Galaxy Buds3 Pro! If you have any questions or need tips on how to make the most of these features, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/ca/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Tapping feature missed
on March 1, 2025
Posted by: JFurlongue
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
I like that i can isolate voices and hear music lyrics clearly. I miss being able to skip, go back and pause songs with tapping my earbuds.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, JFurlongue. The Buds3 Pro are designed to deliver high-quality audio powered by Galaxy AI, which enhances voice isolation and clarity for music, providing an immersive listening experience. Since the Buds3 Pro have transitioned to Pinch Control for managing playback, you can still skip, go back, and pause songs by using single, double, or triple pinches on the earbuds. These controls can be customized through the Galaxy Wearable app to suit your preferences. Be sure to check out the link attached to learn more about the pinch controls. We appreciate your input and hope this helps enhance your experience with the Buds3 Pro! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds
on March 1, 2025
Posted by: TaylorC
[This review was collected as part of a promotion.] They are nice and loud also very easy to connect to your phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your review, Taylor! We love to see that you’re enjoying the sound and ease of connection with the Galaxy Buds3 Pro. The Buds3 Pro utilizes the latest Bluetooth 5.4 standard, which ensures improved connection stability and faster data transfer rates. This means you can enjoy your music without interruption, even when you're moving around. If you have any more thoughts or questions about your experience, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Sound
on March 1, 2025
Posted by: Asim Riaz
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds Pro 3 are a definite step up! The sound is incredibly rich and detailed, and the noise cancellation is truly impressive. They're also super comfortable for long listening sessions. Samsung nailed it with these
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your feedback on the Galaxy Buds Pro3, Asim! It’s great to see you’re enjoying the rich and detailed sound quality. With the dual-driver setup featuring a dedicated woofer and tweeter, we aim to provide a wider range of frequencies for a more balanced audio experience. This design allows for clear and crisp highs from the tweeter, alongside deep, resonant lows from the woofer. We’re also glad they’re comfortable for long listening sessions. Your insights help us continue to enhance our products. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds 3 pro
on March 1, 2025
Posted by: Julian
from New york
Expertise:Expert
Verified Purchase:Yes
Beautiful pair of ear buds with good sound
Cutbe a little bit louder
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your candid thoughts about the Buds3 Pro, Julian. The Buds3 Pro are designed to give out great sound with high-resolution audio. They also feature an Adaptive Equalizer, which adjusts the sound to fit how the earbuds sit in your ears. If you want the sound to be louder, you can turn up the volume on your connected device or swipe upwards on the earbuds. You can also use the Galaxy Wearable app to further enhance your audio experience. Open the app, go to "Sound quality and effects," and select "Equalizer." Here, you can choose from preset options like Bass Boost or Treble Boost, or you can customize the settings to create a sound profile that suits your preferences. This can help you fine-tune the audio to make it even more enjoyable. We appreciate your feedback and hope these tips enhance your experience with the Buds3 Pro! For any further questions or concerns, we encourage you to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect buds in the market
on March 1, 2025
Posted by: Ankur
from India
Expertise:Intermediate
Verified Purchase:Yes
They are really good. I wanted something that was light..pretty and robust. Got everything in one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your amazing review, Ankur! We're genuinely excited to see that the Galaxy Buds3 Pro have exceeded your expectations in comfort, design, and durability. We aimed to create the perfect combination of style and functionality, and it's fantastic to know that you appreciate it. We're sure they'll complement your lifestyle while providing outstanding sound quality. If you have any thoughts or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, but question if better then Buds 2
on March 1, 2025
Posted by: foyleman
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Decent sound and function. The issue I have is when inserting them into my ears I often get a huge amount of feedback. Perhaps I am trying to hard to insert them because I don't feel like they make a great fit. The noise cancelation isn't as good as the Buds2. However they do stay in my ears better then the Buds2. Finally, it's impossible to put a shirt on/off without them falling out unlike the Buds2.
Performance
4 out of 5
4
Design
4 out of 5
4
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your feedback and want to ensure you have the best possible experience with our products. Regarding the discomfort you’re experiencing during insertion, it may help to adjust the ear tips for a better fit. The Galaxy Buds3 Pro comes with multiple ear tip sizes, so experimenting with these options can enhance both comfort and sound quality. A secure fit is essential for optimal audio performance, so it's great that you're considering this! As for noise cancellation, the Buds3 Pro features Active Noise Cancellation to reduce outside sounds. However, it's important to ensure that the ear tips create a good seal in your ears. You can check the fit by following the guidelines provided on our website. For even better sound isolation, remember to activate the Ambient Sound feature when you need to be aware of your surroundings. It's fantastic to see that the Galaxy Buds3 Pro stay in your ears more securely compared to the Buds2. For added stability, try adjusting the fit during high-movement activities. We truly value your insights, and if you have any further questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, but
on March 1, 2025
Posted by: Jeff
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Aside from struggling to get them to stay in my ears, I think they're great. I wish there were wings of stone kind to help keep them in
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro, Jeff. The Galaxy Buds3 Pro does have a new shape that aims to give a snug and comfy fit, helping to improve the sound experience. While they do not come with wing tips, the design focuses on delivering clear and detailed sound, thanks to features like Adaptive Equalizer. This feature adjusts the sound based on how the earbuds sit in your ears. Your feedback about wanting wing tips is helpful as we continue to make improvements in the future. Thank you once again for sharing your thoughts! If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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