Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great buds
on March 1, 2025
Posted by: Mario
from Lynnwood WA
Expertise:Intermediate
Verified Purchase:Yes
Great sound, build and connection quality
This Buds offer a lot of versatility to the sound modes and sound taste you might have.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you so much for your thoughtful review, Mario! We love to see that you’re enjoying the sound quality, build, and connection of the Galaxy Buds3 Pro. It's great to know that the versatility of sound modes and options aligns with your personal taste. With their adaptive sound features, the Buds3 Pro really caters to different environments, whether you're at home, in a café, or on a busy street. Your insights help us continue to refine and enhance our products. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THESE!
on March 1, 2025
Posted by: Ayesha Patrick
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Amazing sound quality and doesn't slip out WIN-WIN🙌🏾
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for your review, Ayesha! We love to see that you're enjoying the amazing sound quality of the Galaxy Buds3 Pro. With lossless, ultra-high-quality audio at 24-bit/96kHz, these earbuds truly bring your music to life. It’s great to know they stay securely in your ears while delivering such incredible sound. Your feedback means a lot to us, and we’re so glad you’re part of the Galaxy family! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New buds
on March 1, 2025
Posted by: Roxy
Verified Purchase:Yes
Great sound look great, but kept popping out of my ears.
Response from Samsung USBy R&R Team, May 20, 2025
Hi Roxy, Thank you for sharing your experience with the Galaxy Buds3 Pro! We completely understand your concerns about them popping out of your ears. The fit is crucial for both comfort and sound quality. We recommend trying out the various ear tip sizes that come with the Buds3 Pro to find the perfect snug fit for your ears. A proper fit minimizes sound leakage and maximizes your audio experience. Be sure to check the directional markings—‘L’ for the left earbud and ‘R’ for the right. When inserting them, ensure that each one is facing you for the best fit. Also, angling the earbud so the microphone points toward your mouth can enhance comfort during use. If you haven’t already, running an earbud fit test via the Galaxy Wearable app can provide additional reassurance that you’re achieving the best possible fit. Thank you again for your valuable feedback, and we hope you find these tips helpful! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst ear buds
on March 1, 2025
Posted by: QBHI
from Sacramento
Expertise:Expert
Worst Ear buds ever used never stays in my ear with any size plug . It keeps slipping from the ear.
Very bad product design because of smooth surface ot slips .
I was really happy with Buds 2 but this product is just crap according to me
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We designed the Buds3 Pro with various ear tip sizes to ensure a customizable and secure fit for everyone. It’s concerning to hear that you’re having trouble finding the right fit. We understand that comfort is crucial, especially for extended use. The smooth surface is intended to offer a sleek design, but it’s important for us that you feel confident in its stability. We recommend trying the different sizes of ear tips included in the package to see if any provide a better fit for you. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance with your Buds3 Pro, please don’t hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then I expected
on March 1, 2025
Posted by: Drak
Expertise:Intermediate
Verified Purchase:Yes
I hated the new design with the stalks. I wasn't even going to purchase this generation, but when upgrading my phone I got an offer on the buds 3 pro. Turns out, they're not to bad.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 23, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Drak! We understand that the new blade stems design can be a shift, and we’re thrilled to see you gave them a chance during your phone upgrade. Many users have found that while the blade stems might take some getting used to, the comfort and sound quality really shine through once you do. We're glad to know they’ve exceeded your expectations! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product!
on March 1, 2025
Posted by: DarkSaiyanCurls
[This review was collected as part of a promotion.] Purchased the Galaxy Buds3 Pro about a week ago and the sound quality is fenomenal!!! Definitely enjoy the surround sound feature it has! Definitely makes me feel almost as if I was in a movie theater. I got them in white and out of the box I definitely get the sensesation of a premium look. The lights beams are a really nice compliment. They fit good in the ear and they have adjustable earpieces as well for a more custom fit. Definitely enjoying this product! Thank you Samsung!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you so much for your wonderful review! It's awesome that you're enjoying the phenomenal sound quality and the immersive surround sound feature of the Galaxy Buds3 Pro. They are made to enhance your listening experience and make you feel like you're in a movie theater is what we aim for. It's great to see you appreciate the premium look of the white design and the stylish blade lights, as they are meant to stand out. We're also happy that the adjustable bud tips provided you with a perfect fit. Your satisfaction means a lot to us, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on March 1, 2025
Posted by: Bfan99
[This review was collected as part of a promotion.] The buds fit great and sound awesome. They connect quickly and the app on my Samsung s20 is so easy to fine tune the earbuds. I use them at work in a factory and the noise canceling works great. Some day I will get a newer phone and can take advantage of using the interpretation of different languages feature.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to see that the fit and sound quality are meeting your expectations, especially in a busy work environment like a factory. We're glad the app makes it easy for you to fine-tune your earbuds since it's designed to enhance your listening experience. The noise-cancellation feature is truly a game changer, and it's fantastic that it helps you focus. We’re excited for you to try the live translate feature when you upgrade your phone because we aim to break down barriers and improve communication. Your feedback is important to us, and we are dedicated to making your experience even better! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feels good in ear
on March 1, 2025
Posted by: Bruce
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Fits great in ears. Noises canceling works great on the airplane. Sound is awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Bruce! It’s awesome to see that they fit well in your ears and that the noise-cancellation feature enhances your experience on airplanes. With our advanced Active Noise Cancellation technology, these buds are designed to block out distractions, letting you focus on your music or podcasts. We're also pleased that you appreciate the sound quality. The rich, high-fidelity sound is made to elevate your listening experience, making every note and beat come alive. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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