Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great buds
on March 1, 2025
Posted by: Patty J
Expertise:Intermediate
Verified Purchase:Yes
Love these buds, the AI features and design are awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Sound
on March 1, 2025
Posted by: Peg4
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound!! Although, not as comfortable as Galaxy Buds2 Pro. Which could be a ME issue.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for your review of the Galaxy Buds3 Pro, Peg! It's fantastic to see that your enjoying the excellent sound quality these buds offer. We understand the importance of finding the right ear tip size. This is essential for achieving both comfort and optimal sound quality. With a selection of different sizes, you’re sure to find a fit that works for you. If you need help changing the tips, our guide is readily available for your convenience. Once you have the perfect ear tips on, make sure to check for the L and R markings on the earbuds. Proper insertion with the right bud in the correct ear will significantly enhance your audio experience. Also, angling the microphone towards your mouth will improve call clarity. And remember, the Galaxy Wearable app features a fit test that can help ensure your Buds3 Pro are fitted perfectly for your ears. If you have any questions or need further assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great airpods alternative for Android users!
on March 1, 2025
Posted by: Anonymous
Verified Purchase:Yes
Easy to use; great sound dampening. I use them in a crowded coffee shop and my music, even though set to low, is easy to hear. I also use them on calls at the office and they work great.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 samsung
on March 1, 2025
Posted by: Fanor
Verified Purchase:Yes
Very nice and comfortable, very light, greta quantity sound.
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for your candid feedback, Fanor! We're elated to know you're enjoying the comfort and sound quality of the Galaxy Buds3 Pro. The lightweight design truly makes them comfortable for all-day use. We're proud of the enhanced two-way speakers that deliver a richer sound experience and the dual amplifier for boosted audio performance. Plus, with the Super Wideband Call feature, your voice comes through crystal clear during calls, making every conversation feel more personal. We appreciate your feedback once again. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy Buds3 Pro: good sound, bad ergonomics
on March 1, 2025
Posted by: Galaxy customer
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
uncomfortable to wear. "Pinch" control is simply bad. Mostly does not work or does something else.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 10, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We understand the importance of comfort and functionality when using your earbuds. To enhance your experience, make sure the earbuds are properly positioned in your ears and try using different eartip sizes for a better fit. For the pinch control, ensure you are using the designated pinch area correctly, pinch gently, and listen for a click sound to confirm the action. Restarting your earbuds by inserting them into the charging case for about 7 seconds and updating the Galaxy Wearable app can also help improve functionality. If these steps don't address your concerns, please reach out to us at Samsung Support further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best I've ever purchased!
on March 1, 2025
Posted by: Fred
from NJ
Expertise:Beginner
Verified Purchase:Yes
Great connectivity! Easy to use, and very comfortable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not a bad option
on March 1, 2025
Posted by: THouse
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great battery life and call quality, but sometimes they seem like they don't get load enough.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your review of the Galaxy Buds3 Pro! We love to see that you’re enjoying the great battery life and call quality, as those are key features we focus on to enhance your listening experience. Regarding your concern about the volume, we recommend checking the adjustable equalizer settings in the Galaxy Wearable app. This can help you customize the sound to your liking, ensuring that the audio feels just right for you. Additionally, make sure you have the latest software updates, as these can improve performance and functionality. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud's Pro 3 Silver
on March 1, 2025
Posted by: Melvin R
from Des Moines, IA
Expertise:Intermediate
Verified Purchase:Yes
Great Sound quality and excellent noise cancellation. The new controls make it easier to control the audio and take calls. While it took some time to adjust from the Buds Pro 2 to these, the Bud Pro 3 have superior sound quality and easier controls to navigate than previous models. The addition of the connect button at the bottom of the case is also a great addition when trying to pair with other non Samsung devices.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Melvin! We're delighted to see that you’re enjoying the excellent sound quality and noise cancellation. The new pinch and swipe controls were designed for ease of use, so it’s fantastic that you find them helpful for managing audio and calls. We appreciate your patience in adjusting from the Buds2 Pro and are pleased to see that you notice the improvement in sound quality. Your feedback is invaluable and helps us continue to enhance our products! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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