Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing
on March 1, 2025
Posted by: Ron G
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
This is an awesome product. It is worth the money and everyone should try it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not too shabby
on March 1, 2025
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
The product appears satisfactory; however, despite repeated attempts to adjust the earbuds, a proper fit cannot be achieved. The phone consistently indicates a poor fit, significantly hindering usability, particularly when answering calls.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 11, 2025
Hey Alex! Thank you for sharing your experience with the Galaxy Buds3 PRo! We appreciate your feedback. It’s great to hear that you find the product satisfactory. We understand that achieving the perfect fit is essential for enjoying your earbuds to the fullest. We designed the Galaxy Buds3 Pro to provide a comfortable and secure fit for a variety of ear shapes. To help with fitting, we recommend trying out the different sizes of ear tips that come included with your earbuds. Be sure to check out the link attached for options to help you achieve a better fit. We want you to have the best experience while using the Galaxy Buds, especially while answering calls. If you're facing challenges with the fit test, please ensure that the earbuds are securely inserted into your ears and make sure they are properly positioned. You can also try adjusting the earbuds slightly while performing the fit test for better results. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3 pro
on March 1, 2025
Posted by: Zombie
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Good quality earbuds, has great sound basss and smoothness plus active noise cancellation
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome buds
on March 1, 2025
Posted by: Juan
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
They have better bass than the Buds2 Pro. They also fit better for more noise isolation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Light weight
on March 1, 2025
Posted by: Hatt
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Good sound, fast connection, still trying to find a set of cushions to hold the bud in my ear better buy very light weight and great sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Hatt. Your feedback is crucial as we continue to make improvements and changes. The Buds3 Pro has an adaptive noise control feature, which allows users to focus on their audio while staying aware of their surroundings. The lightweight design enhances comfort for extended use, and the inclusion of multiple ear tip sizes supports a customizable and secure fit. These features align with the aspects mentioned in your review, highlighting the great sound quality, fast connection, and lightweight build. The customizable fit options aim to address your individual preference for comfort and stability. Be sure to check out the link attached to learn how to get the best fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent watch
on March 1, 2025
Posted by: Clint MacBeth
Verified Purchase:Yes
Comfortable, stylish, and secure fit. Great for workouts and everyday wear.
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
THIS AIN'T IT
on March 1, 2025
Posted by: BRANDON
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
The Beans are way better. These fall out of your ear contact. The pinch feature is annoying and inconvenient. Ive switched back to using the Beans
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Brandon. We truly appreciate your feedback and want to ensure you get the most out of your experience. To enhance the fit and performance, we recommend starting with the various sized ear tips that come with the Buds3 Pro. Having the right size can help avoid discomfort and sound issues, as the tips should fit snugly in your ears without gaps to eliminate sound leakage and provide optimal audio quality. If you need assistance changing the tips, you can refer to our guide on Samsung's website for detailed instructions. Once you've selected the best-fitting ear tips, please check the bottom of the earbuds for directional marks; you'll see an "L" for the left ear and an "R" for the right ear. Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphone on the bottom points towards your mouth instead of straight down. You can adjust the buds by rotating them slightly forward and backward until they feel just right. Additionally, we offer an earbud fit test in the Galaxy Wearable app, which can help ensure you have a proper fit for the best possible sound experience. Regarding the pinch controls, we encourage you to check out the link attached to learn more about the pinch controls. We hope these tips help you enhance your experience with the Galaxy Buds3 Pro! If you have any further questions, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/ca/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 Pro
on March 1, 2025
Posted by: Michelle
from Syracuse New York
Verified Purchase:Yes
Excellent sound. Recommend it all my famiy and friends!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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