Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Feel like they will fall out
on March 1, 2025
Posted by: Skywriter2
from Na
Expertise:Intermediate
Verified Purchase:Yes
Great if they woukd stay tight. Tried all the earbuds that came with and they are just not snug, so that affects ABC and Bass. Other than that they sound much better and fuller than my buds 2 pro
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not good
on March 1, 2025
Posted by: Justin
from New york
Verified Purchase:Yes
Left ear bud dies after 2 hours noise canceling doesn't seem to work great
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 11, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro, Justin. We see that you may be experiencing a shortened battery life with your left bud. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to approximately 30 hours with a fully charged case. It’s important to note that the battery consumption of the left and right earbuds can differ significantly, with one earbud potentially discharging faster than the other. This variation can be influenced by several factors. Before exploring any recommendations, please ensure that your device's software and related apps are updated to the latest version by going to Settings > Software update, tapping on Download and install, and following the on-screen instructions. One earbud operates as the master device, which may be either the left or right earbud, depending on usage, and the master earbud typically consumes battery power more quickly. Furthermore, battery consumption can vary based on your usage patterns, such as whether you primarily wear one earbud or other factors. To learn about how you can conserve battery life on your buds, please check out the link attached. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on March 1, 2025
Posted by: CTH2
Verified Purchase:Yes
Works great. better quality than 2 pro too! Tips were a little difficult to replace though
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Audio
on March 1, 2025
Posted by: Jmoney
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 PRO have seamless actions across apps and offer a sleek design, comfortable fit, and great AI features. The open-ear style makes them perfect for staying aware of your surroundings, and Bluetooth 5.4 ensures a strong connection. While ANC isn’t as strong as in-ear models, the sound quality is clear, and battery life is solid. A great choice for Samsung users or anyone looking for stylish, everyday earbuds!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoyed it very much.
on March 1, 2025
Posted by: Venkat
Expertise:Expert
Verified Purchase:Yes
The active noise cancellation and fit were exceptional; the 360° audio was captivating.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on March 1, 2025
Posted by: Spyglass
Expertise:Intermediate
Verified Purchase:Yes
Very satisfied. Previously using Tozo Goldens. These are a big step up. My only gripe is I would like bigger sized ear buds covers.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best headphones ever
on March 1, 2025
Posted by: Joe money
from Bronx ny
Expertise:Expert
Verified Purchase:Yes
Awesome headphones. Best i ever had. Would recommend them to anyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on March 1, 2025
Posted by: Yanely
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Amazing Ear Buds!!! Will definitely buy them again!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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