Customer reviews from bestbuy-ca
Arlo - Refurbished Excellent - Essential 4-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Yard Sign - White
Average customer rating
1.8 out of 5
1.8
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
4
17%of customers recommend this product. 
(
1 out of 6
)
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Customer Reviews for Arlo - Refurbished Excellent - Essential 4-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Yard Sign - White
Customer Rating
1 out of 5
1
Worst service that I have ever seen.
on December 4, 2025
Posted by: Jonathan
from Canada
Video quality is garbage, service is garbage, Service plans are rediculously expensive. Save your hard earned money and buy the amazon cameras with no monthly fee. There a good price and the quality is amazing compared ro this garbage. I have 5 of these arlo cameras inuding a door bell cam and they all suck.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Junk
on June 4, 2025
Posted by: Ge
from Ontario
These cameras constantly need charging don’t last in the summer or winter. Do not recommend at all.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Waste of money
on May 23, 2024
Posted by: Cici
from British Columbia
The cameras are constantly going offline and I have to reprogram everything, the subscription for the cameras is expensive and the battery life is crap.
Go get some from Costco instead.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
I love this camera 🎥
on April 13, 2024
Posted by: Inderjit
from Surrey bc panorama
I buy second time very good quality but some times range problems not for 25 feet 70 feet not good quality
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
No Optical Zoom
on February 19, 2024
Posted by: Jr
from Halifax
The product states it has 12X Optical Zoom, however they Do Not have Optical zoom, it is Digital Zoom. All features are behind a Subscription pay wall. This company claims a Lot of False Advertising. Do not buy these, they're not what you're expecting.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Arlo Security
on January 22, 2024
Posted by: Bee
from Bella Coola
NOT happy with this purchase. Cameras have to be charged every couple days!
Yes, I did adjust the settings, didn't change the fact that I have to borrow a ladder, every couple days to charge cameras.
Regret choosing these security cameras, wasted my money.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca