Customer reviews from Arlo Technologies, Inc.
Arlo - Refurbished Excellent - Essential XL 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with 4x Longer Battery Life - White
Average customer rating
4.8
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
29
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Arlo - Refurbished Excellent - Essential XL 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with 4x Longer Battery Life - White
Customer Rating
5
Arlo essential XL 2k outdoor camera
on November 30, 2023
Posted by: trymamallama
[This review was collected as part of a promotion.] Easiest set up ever..just charge, hang,and connect to your phone through their app. You do have to pay a membership if you want any storage/benefits of having a security camera (like looking back at a clip/emergency help) but it's not crazy. Honestly has been so nice to have. We can keep an eye out for packages when we aren't home and it detects the smallest of movements. The camera can ever tell you if it's just a movement, animal, person, or vehicle. The only issue we've noticed so far is that you do have to mute when talking to someone through it because it will start an echo loop of the person speaking from the camera to outside. It's been such a nice camera and with how easy the whole setup and app is we are actually looking to get a bundle set with the doorbell very soon.
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
4
Great outdoor camera
on November 28, 2023
Posted by: ashleyw827
[This review was collected as part of a promotion.] Set up of this camera was very easy. It took a few tries to connect to our internet, otherwise, there were no issues. We haven’t hung it up yet, because we wanted to make sure we like it first, so I can’t speak to hoe simple it is to mount. Video quality is great and very clear. It has good night vision and motion detection. It also held up during a hard rain that blew into our porch. It stopped working once. I brought it inside and charged it, but it still wouldn’t work. I left it alone and a few days later it randomly started working again. I still don’t know what the issue was. Other than that one time, it has worked great.
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
5
Clear video
on November 27, 2023
Posted by: sunnya5
[This review was collected as part of a promotion.] It works great. The picture is nice and clear and you can hear perfectly. On the app you can voom in on the video and still see good, it's not blurry. The camera is easy to install and take off to charge. It charges fast and holds a charge for a good amount of time.
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
5
Incredibly convenient!
on November 27, 2023
Posted by: christyw62
[This review was collected as part of a promotion.] Okay so this was something I tried on a whim. I have 3 other cameras already from another company that I use but this is becoming my fav! Here are some of the reasons….. the quality of the video and pictures you get is incredible. You download the app and get it all set up, charge it straight out of the box. Which brings me to another point of mine… I love that this is a rechargeable battery versus having cords and wires. I’m the polar opposite of tech savvy lol 😆 so I need something simple to set up and easy to use and keep up with. Thats this! But I’m not compromising quality to do so! In the app you can connect all your other smart devices and manage them all together. You can see live video feed or still shots and clips from motion detected. It will pop up and say motion detected: person at 7:30pm duration 0:15 and have a clip of that interaction. You can label all the cameras so that you know exactly which screen/camera you’re looking at when something comes up like that. I especially love that it has a smart technology in it that you can set to be more or less sensitive. So if I don’t want to be notified each time a car drives by then I can lower sensitivity on it. Or animals. If I want to know everytime my cat comes to the door or anytime a squirrel or hummingbird or a dog comes up in my porch then I can set that to the most sensitive setting and it will send me a clip saying motion detected animals at 7:35pm duration 0:48 and give me that clip. I love that the solar panels help charge the battery so you’re not taking the camera on and off to charge but yet it’s not got the wires and crap to fool with, and it will still work in the midst of one of our lovely hurricanes here in the south. We lose power often in the hurricane season. So it will be great to have cameras that will work regardless of the power outages. I also love the fact that you get color night vision. Super cool! You don’t miss anything. You can access emergency services 24/7 on your app and can call for help with the press of a button. So say there was a stranger trying to break in and you’re not home— it’ll notify you of a person and then you can respond with sending help. Or say you were home and hid in the house scared but couldn’t speak on the phone due to being quiet. Etc. The fire dept, also has access if you need it! Tons of things could happen in the world these days. It has the feature to set off an alarm 🚨 if someone was being weird in your space and you seen them. You can speak to them and they can speak to you. You can hear clearly. No choppy cutting in and out like I’ve dealt with previously. It has a spotlight that you can enable on your app. It has a wide span also. Like 130* I believe it is. It comes with the usb charge cable. It comes with a screw on mount to place the camera indoors or outdoors that’s moveable. It is built to last and can survive thru the elements which is a big deal, again in the south! You can arm and disarm your house. You can set up your schedule on the app so that if you work from 8am-5pm the house is armed from 7:48 when you leave the house to 4:48pm when you get back home, or even armed for 8-5 and you can disarm it in person manually or on the app when you pull up at home. There are just so many incredible features that come with this….. it’s so worth it. If you need security system cameras then look no further! These even come in multi packs with 3-4 cameras. You can choose 2k or hd. I recommend 2k. The price is a little high but it’s worth the quality and comfort and peace of mind, So for all these reasons…. I love it. You need this in your life! 🥰💖
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
5
Great camera!!!
on November 27, 2023
Posted by: leticiabb196
[This review was collected as part of a promotion.] This camera was everything I needed. It has a great image and is very easy to install. I liked that I can share access to my family members. I like that the camera is rechargeable. The battery life is great. I really liked the night mode. I also found the zoom to be very good. I can monitor everything very well on my cell phone. I'm really enjoying this camera.
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
5
Works great for what we need
on November 26, 2023
Posted by: mamabearest2021
[This review was collected as part of a promotion.] The Arlo Gen 2 Essential 2K XL camera impresses with its easy installation and clear 2K video quality. While it exhibits some video lag, this is consistent with other security cameras I've used, both wired and wireless. Battery life seems satisfactory so far. With its user-friendly app and robust features like night vision and motion detection, it's a solid choice for home security, despite the minor lag issue.
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
4
Sooo clear and good
on November 22, 2023
Posted by: laikenb3
[This review was collected as part of a promotion.] I actually really love this camera. My only issue is it looks like we have a free trial with it until December 15th. I don’t really wanna play monthly for something. The picture is so clear, the app is easy to use and tells you exactly what’s showing up on your camera. You can play back short clips of whatever was on your camera and save videos. I really enjoy having it!
Written by a customer while visiting Arlo Technologies, Inc.
Customer Rating
5
Easy to install
on November 21, 2023
Posted by: roseanna84
[This review was collected as part of a promotion.] This has a clear picture, its easy to install and easy to use. Its ran through an app that you download in your appstore. It can be installed indoors or outdoors, we use ours for the outdoors and its worked very well. This has motion detection on it and it works amazingly. It also has a handy spotlight i really love. I would recommend this to everyone
Written by a customer while visiting Arlo Technologies, Inc.