Customer reviews from jbl.com
Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Orange
Average customer rating
4.2
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
51
4 Stars
13
3 Stars
5
2 Stars
2
1 Star
8
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Orange
Customer Rating
5
Amazing speaker
on December 25, 2025
Posted by: Musicgirl13
I bought this speaker to surprise my daughter for Christmas. Needless to say she was ecstatic. We used a picture she took at a concert and it is by far her favorite gift. Also, the sound quality is amazing.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on December 12, 2025
Posted by: Cogman
I love this little speaker, great sound small and compact
Written by a customer while visiting jbl.com
Customer Rating
3
Battery lacking
on November 8, 2025
Posted by: BooMike
from San Antonio, TX
It’s a great speaker “packs a punch” as they say, I’m docking two stars simply because it overheats and dies within two hours if I blast it, what’s the point of having a speaker you cant turn up all the way.
Written by a customer while visiting jbl.com
Customer Rating
1
Battery lasted 1 1/2 hrs at high volume.
on November 1, 2025
Posted by: Choreographer
from IN
Battery life is disappointing. I use 2 of them for my dance classes and need them to be at a high volume (from other online reviews I guess it drains the battery if the volume is high) and I am not able to get through one night of classes which is about 3-4 hours. They died after an hour and a half after being fully charged. I would not have bought them if I would have known that prior.
Response from jbl.comBy Customer Support, November 2, 2025
Thanks for your feedback on our JBL Grip. The published up-to-playtime is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. Please contact us for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Speaker!
on October 28, 2025
Posted by: Kevorargh
We just bought this to replace a JBL Flip speaker, and so far, we are delighted with it. The sound is fantastic for a little speaker and sounds full and clear.
Written by a customer while visiting jbl.com
Customer Rating
5
Nice Speaker
on October 18, 2025
Posted by: MeraUsa
from San Francisco, Ca
I bought this speaker a few days ago and I'm super happy with it. Even though it's small, it has incredible sound quality! And the battery lasts an impressive amount of time!
Written by a customer while visiting jbl.com
Customer Rating
3
Get what you paid for
on October 15, 2025
Posted by: dbsk
from Atlanta
Base is lacking. Design is very nice. Fits in a cup holder, so great for a golf cart, pool float, or beach chair. Sound quality is mid.
Response from jbl.comBy Customer Support, October 15, 2025
Thank you for sharing your experience with the JBL Grip. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.
Written by a customer while visiting jbl.com
Customer Rating
1
No charger
on October 14, 2025
Posted by: Kim Ser
from Online gift from job
Got this from my work as a 25 years of service gift. (I know that’s it)
And a charging cord is not included. That’s annoying!
And a charging cord is not included. That’s annoying!
Response from jbl.comBy Customer Support, October 14, 2025
Thanks for your feedback. To minimize e-waste, we consciously choose not to include a charging cable in our packaging. You can use any standard USB-C cable to charge your JBL Grip, as well as a power adapter compliant with the USB-C standard. Past products already have standardized USB-C cables, which can be reused for new products.
Written by a customer while visiting jbl.com