Customer reviews from jbl.com
Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Orange
Average customer rating
4.2
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
51
4 Stars
13
3 Stars
5
2 Stars
2
1 Star
8
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Orange
Customer Rating
4
ok
on May 12, 2026
Posted by: james17
Great product But the lights do not sinc to the music
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Quality
on May 4, 2026
Posted by: Sammy10
from Kansas
Bought a JBL Grip a few weeks ago and I’ve been very happy with the sound quality and battery life. The volume range is great too - whisper quiet to loud enough for parties. Keep in mind that the USB-C charging cable is not included - I didn’t realize when I purchased it (not a big deal if you already have a USB-C laying around). Overall very happy with it and I’m considering buying another to test out the speaker synching feature.
Written by a customer while visiting jbl.com
Customer Rating
5
Grip speaker
on April 27, 2026
Posted by: Swkfan
Great speaker with good sound. Plan to use it outside near the pool this summer.
Written by a customer while visiting jbl.com
Customer Rating
5
My Bunny customized JBL🤍
on April 12, 2026
Posted by: Jojoluvcakes
from Hawaii
Okay first of all thank you so much!!!💖 For making personalized JBL!! For years I loved your brand, I got so many JBL speakers! But this one is special to me, because it’s my angel fur baby picture . Having his picture on my speaker, has a special meaning in my heart. I call my speaker name DJ Coconut 🤍 Also I can tell my speakers from another, because mines is customized Thanks so much again for customizing and personalizing speakers!!!!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound quality
on April 11, 2026
Posted by: Lulú01
from California
Love this speaker. Great sound quality. Highly recommend.
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic speaker
on April 9, 2026
Posted by: ChattaVol
from Ringgold, GA
This a fantastic speaker. I also have a Bose speaker of roughly the same size. The sound is much more vibrant and balanced in the JBL than in the Bose. I highly recommend the JBL Grip and recommend it well over the Bose.
Written by a customer while visiting jbl.com
Customer Rating
5
Small but Mighty
on April 9, 2026
Posted by: Brewcrew
This little speaker packs a punch. I received one as a gift and ordered a second immediatly after due to the connection feature. This speaker is small but mighty and is exactly what i was looking for. Perfect for backyard BBQs or a day at the beach/pool. Loud enough to jam to, small enough to fit in a bag and with the connectivity feature I can have zoned music instead of one massive bluetooth speaker cranked to 100!
Written by a customer while visiting jbl.com
Customer Rating
1
Maybe I just had bad luck???
on April 7, 2026
Posted by: Nyx112
I bought this in march and had it personalized. Everything was okay the first few days and it had paint scratched off of it from a it taking a short fall off the coffee table. I noticed it doesn’t have 12 full hours of play time like it claims.Then by week two the button responses became delayed and my Bluetooth would take upwards of 30 seconds to chime and connect. Ultimately after troubleshooting and trying to reset it it dies completely and would not turn on or charge. I fear it was a faulty product and hope that was the case. I’m a long time JBL customer and this is the first time I was unhappy. Hopefully my replacement is better
Response from jbl.comBy Customer Support, April 8, 2026
Thank you for bringing this to our attention. Our JBL Grip has a playtime of up to 14 hours, which depends on the volume level and bass. Much like a phone battery when you brighten the screen. Connecting to a device should only take a few seconds unless it is pairing for the first time. For the charging issue, please use a different charging cable, power adapter, and, while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Also, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. For further assistance, please contact our customer support.
Written by a customer while visiting jbl.com