Customer Reviews for JBL - Flip 6, Pink Portable & Durable Bluetooth Speaker Includes Noise-Canceling Speakerphone Voice Assistant Connect
Customer Rating
3
Good sound but I hate the appearance
on February 24, 2024
Posted by: Bob102
from New York, NY
I bought mine a few weeks ago and did a simple customization: black body, blue casing and initials written in the same shade of blue as the casing. I received my product and I hate the way it looks. The initials are written in a much lighter shade and somehow, the write up is annoying to read (it's like trying to read something after its highlighted with a bright highlighter). The shade of the casing looks a little duller. It's a good speaker but I just hate looking at it. Don't bother customizing if you don't want to get disappointed. You cant return/exchange.
By Customer Support, February 26, 2024
We hear you. We understand that the design of your personalized speaker didn't meet your expectations. If you need more help, please contact our customer support via our official website or toll-free hotline. We're here to help.
This review is for the custom work. The sound quality is great. But I ordered an all black speaker with 3 words. The black is peeling so quick and so bad the words are no longer readable. I use to this speaker in my work truck, so if you plan on moving it around and there's a chance for peeling, don't get a cheap custom job. Just buy the all black or whatever colorway you like. Very disappointed with the quality of paint used.
Response from jbl.comBy Customer Support, Customer Support, February 17, 2024
Thanks for your feedback. We're here to help with your customized JBL Flip 6. For us to assist you further, please contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
As pretty as it is, it seems it’s already peeling from just touching it… I’m not a very oily person :/ I was hoping the coating would last…
By Customer Support, February 13, 2024
We appreciate your feedback on our JBL Flip 6. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline so we can assist you further. We're here to help.
The only cord that will charge this thing is the one it came with and that hardly will ever charge the device. Just extremely annoying that you have to find that specific USB-c cable or it won't charge and even if you do have the specific one it came with it still hardly works.
Response from jbl.comBy Customer Support, Customer Support, February 9, 2024
Thanks for your feedback. You can try to check and clean if there is a spec of dirt in the charging port on your JBL Flip 6 which mainly causes you to hardly plug in the charger to the speaker. The USB-C charging cable is commonly the standard power input of our portable speakers. For further assistance, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Bought the personalized JBL Flip 6 with KAROL G album cover pics and it is absolutely beautiful. It was a Christmas present for my daughter and she loved it. Listens to it everyday.
Over a month & I can't hear clearly! Sound's breaks
Response from jbl.comBy Customer Support, Customer Support, February 6, 2024
We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can isolate the issue with your personalize JBL Flip 6. First, make sure that the speaker and device are within 10 feet of each other and with a clear line of sight (no obstacles). Next, forget/unpair the speaker on your device then perform manual pairing. You may also try to connect the speaker to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly is reset, turn on the speaker then press and hold "Volume +" and "Play" for more than 3 seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again, please contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
I bought the JBL flip 6 thinking it’d be at least equal in sound quality to the flip 5 but the bass is tingy and flat. Very disappointed that the company went down in quality since their last version.
Response from jbl.comBy Customer Support, February 5, 2024
Thank you for your feedback. We understand that our JBL Flip 6 bass didn't meet your expectations. For more personalized sound, we recommend using our JBL Portable App where you can adjust the sound through the equalizer. If you need more help with the unit, please contact our customer support.