Customer reviews from jbl.com
Clip 5 - Ultra-Portable,Waterproof & Dustproof Bluetooth Speaker,Big JBL Pro Sound with punchy bass (Black & Orange)
Average customer rating
4.3 out of 5
4.3
(171 Reviews)
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
118
4 Stars
18
3 Stars
18
2 Stars
7
1 Star
10
100%of customers recommend this product. 
(
25 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Clip 5 - Ultra-Portable,Waterproof & Dustproof Bluetooth Speaker,Big JBL Pro Sound with punchy bass (Black & Orange)
Customer Rating
2 out of 5
2
Be careful with customization..
on March 13, 2026
Posted by: GCK1997
I bought this for a client gift, and am glad I bought two. One of them came out with crisp lines with our logo, the other had the logo at a slight angle and was not accepted. The sound is clear and charge works well. I was disappointed in the customization.
Response from jbl.comBy Customer Support, March 14, 2026
Thank you for your feedback. Feel free to contact us directly so we can assist you further regarding the design of your JBL Clip 5 speaker. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
on March 2, 2026
Posted by: Mn vcvhhhh
Perfectly honest I can't say as I can tell a difference between this and my JBL clip 4 Hopefully the clip does not break on this one and the charging port does not quit making a connection to where I cant charge it No more like the 4 did
Response from jbl.comBy Customer Support, March 2, 2026
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great speaker, ok logo.
on February 27, 2026
Posted by: Schmidt CRNA
The speaker is so good! I wish I knew that the personalization should have been in bigger font. The pictures do not show actual look. Close, but not 100% accurate. That’s probably my fault for picking a greyscale logo.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
My 2nd buy
on February 26, 2026
Posted by: Momooo
from Baltimore, MD
I love it so much it's a perfect size and I can clip it anywhere :)
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Don’t pay extra for the picture personalization
on February 26, 2026
Posted by: Adamsfamily
The speaker quality is great, but I’m sad over the quality of the picture I had paid extra for. The picture looked poor when it came it, but I wasn’t too worried about it because how good could the picture really come out on the porous surface of the speaker, fine, whatever. But now after only owning it for two weeks the picture is severely scratched up and coming off already with very simple use.
Response from jbl.comBy Customer Support, February 27, 2026
Thanks for your feedback. We appreciate you bringing this to our attention and we would like to work with you regarding your personalized JBL Clip 5. You may reach out to us directly for further assistance using this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Highly Recommend!
on February 26, 2026
Posted by: robinfreak
from California
Sound is great, I use this daily! Highly recommend this to anyone looking for a great quality but easy to carry around speaker!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Junk
on February 26, 2026
Posted by: Steddie
I bought a jbl 5 because the battery quit on my 3, on my 5 if I get a call the speaker quits same with incoming emails or messages, my 3 would allow acall to ring through and then just pick back up, I tried your help, chat and messaging but my need didnt fit a catagory
Response from jbl.comBy Customer Support, February 26, 2026
Thank you for your feedback on our JBL Clip 5. Our JBL Clip 3 featured a speakerphone with a built-in microphone, which was convenient for taking phone calls. In our recent Clip series like our JBL Clip 5 does not include a built-in microphone, as this model focuses on music playback. If you are looking for a portable speaker with a speakerphone, you might want to check out our JBL Go 2. Please note that this unit is currently out of stock, but you may be able to find it through our authorized third-party sellers.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Solid little speaker with great sound
on February 25, 2026
Posted by: Jon65
from Mill Creek WA
Have had this for a couple weeks - this little speaker sounds great with surprisingly solid bass and crisp hi notes. The clip is great for securing to anything - the entire unit is solid and has enough weight that it’s easy to tell that it’s quality but light enough to take anywhere and stores easily. I use it on the golf course and around the yard when getting yard work done - the pairing process is easy and quick.
Written by a customer while visiting jbl.com
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