Customer reviews from jbl.com
JBL - Flip 6 Portable Bluetooth Speaker powerful sound deep bass waterproof PartyBoost for multiple speaker pairing White
Average customer rating
4.4
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
302
4 Stars
32
3 Stars
20
2 Stars
20
1 Star
30
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for JBL - Flip 6 Portable Bluetooth Speaker powerful sound deep bass waterproof PartyBoost for multiple speaker pairing White
Customer Rating
1
Bad quality
on December 23, 2025
Posted by: BigSal
from Edinburg, TX.
I personalized a speaker for my daughter as a Christmas gift. On the speaker i added a picture of her dog. In the sample the picture looked absolutely perfect, but when I received the speaker the real live picture look really faded. You cant really tell what the picture is. I am very dissatisfied and i am even embarrassed to give her the gift. I did pay a lot of money, so i am going to anyway.
Response from jbl.comBy Customer Support, December 23, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Poor description
on December 21, 2025
Posted by: Enough
from Washington
No where in the lit did it say that the speakers could not be run from the computer and because you called them personalizes as they were all black we were unable to return them. Would not recommend your company to anybody.
Response from jbl.comBy Customer Support, December 23, 2025
We appreciate you sharing your feedback about the JBL Flip 6 you've received with a personalized design. We're here to help. We would like to work with you directly to help us look into the issue with your speaker's design. For more help, please reach out to our Customer Support via our toll-free hotline or official website.
Written by a customer while visiting jbl.com
Customer Rating
5
J l flip6
on October 30, 2025
Posted by: Josanna
Heard music at a friends house sounded like the stereo systems i had in the 70s. ,no boom box could ever mock. .i had to have one. Brings me back. Havent been this happy w stereo sound in a very long time ,i love it dest ever
Written by a customer while visiting jbl.com
Customer Rating
5
Flip 6
on October 25, 2025
Posted by: kraig
I bought the flip 6 a few weeks ago… super pleased with sound, size, and look!
Written by a customer while visiting jbl.com
Customer Rating
4
Don’t rush me
on October 3, 2025
Posted by: tesgirl
I would give this a five star rating but when somebody pressures you to give a rating before you barely even use your product I’m not cool with that.. So far I love the personalization . The product seems powerful
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointed ☹️
on September 18, 2025
Posted by: Chelo4989
from Georgia
I bought this for my husband's birthday and it was well but the battery doesn't last more than 3 hours. I'm very disappointed because it mentions that it can be on for up to 12 hours and that's not true!
Response from jbl.comBy Customer Support, September 19, 2025
Thank you for your feedback. The published up-to playtime is the maximum battery time when listening at background levels. Turning up the volume and music with more bass will reduce the playtime, much like a phone battery when you brighten the screen. Please try charging your speaker to 100%, then play music at a low volume and without bass boosted. If the speaker lasts close to 12 hours, the battery is working fine. If it is less than 90% of the playtime, it is possible that the battery is losing its capacity. Please contact us for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Love personalized items!
on September 15, 2025
Posted by: Jen10
from Philadelphia, Pa
This is a Christmas gift so haven't had the chance to really open it or use it yet. But I was able to look at it and it looks great!
Written by a customer while visiting jbl.com
Customer Rating
3
Battery life isn't as advertised
on September 4, 2025
Posted by: Mwas
from Mombasa, Kenya
I bought this about 3 months ago and it has a great sound output. Especially the bass and stereo but on the downside the battery life isn't as advertised. On a full charge the Flip 6 cannot play music more than 5 hours.
Response from jbl.comBy Customer Support, September 5, 2025
Thanks for your feedback. The published battery life is up to 12 hours, but actual playtime depends on volume and source content. At background listening levels, you’ll get the maximum battery time, but as you increase volume or boost bass, playtime decreases—just like a phone battery drains faster with a brighter screen. Music with more bass also shortens battery life. It is possible that the battery is working correctly but depletes more quickly when the volume is very loud and/or the bass has been boosted. Try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. For further assistance, please contact us.
Written by a customer while visiting jbl.com