Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(18,262 Reviews)
Open Ratings Snapshot
Rating breakdown 18,262 reviews
5 Stars
15,948
4 Stars
1,838
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
First time buying a flagship
on October 15, 2026
Posted by: Camelot2099
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because of the features shown online, the processing power, battery life, wireless charging, screen brightness, and the built-in privacy display. My only comparison for this phone is low-tier phones. Previously, I used a Samsung A15, and before that, a phone from the brand Wiko. Compared to my previous experience, the S26 Ultra is a very good upgrade, which seems to be the difference between having a brick that pretends to access the internet and a high-tech computer that fits in my pocket. So far, the phone is exactly what I expected, and better in places, so I would recommend the S26 Ultra to people who have the money to buy the phone they want.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Camelot2099, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the upgrade to your new device. We have shared a link to the full manual for your device to help you fully explore the enhanced capabilities, and customize the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone/small computer
on October 15, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because it is the flagship in smart phones. This phone is GREAT, and will do just about anything you want it to. Plus I like the big size screen and can see everything all at once. It was a little pricey, but we'll worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful
on October 15, 2026
Posted by: UncleA
[This review was collected as part of a promotion.] I upgraded from an s23 ultra to the s26 ultra. And man is it an upgrade. A long time ago I chose to switch to the galaxy of samsung devices and I choose to stay every time I get something new. They are always great products and their new AI dependency just adds to their already great platform. The cameras are out of this world. The screens are crisp and clear. And as hard as I am on electronics the fact I made an s23u last almost 4 yrs is a feat in itself. I love my galaxy tab, buds 3 pros, and watch ultra as well. Everything works perfectly together and seamlessly intertwines with each other. I use it for gaming and scrolling quite often, and toss it to my 3yr old when we're out to keep him quiet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone that never let's me down.
on October 15, 2026
Posted by: Rodnla59
[This review was collected as part of a promotion.] When i came to upgrade my phone there was no doubt I was going back to the Galaxy S series. Always a reliable phone that looks good and high end performance. Photo quality is amazing and out performs many cameras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market!
on October 15, 2026
Posted by: LovingMyGalaxy
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because Samsung makes the awesome phones. The quality, speed and durability of this phone is phenomenal. The cameras take amazing photos and videos, the speakers have very loud, clean n clear sound, and the speed n response time is absolutely incredible! I wouldn't trade this phone for anything because I absolutely LOVE it! It's worth every penny!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Phone That Does It All
on October 14, 2026
Posted by: Kingjack989
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could handle pretty much everything I use it for, and so far, I’m really happy with it. The screen looks great, everything runs smoothly, and the camera takes some really good pictures. I use my phone every day for a little bit of everything, from watching videos and browsing the internet to keeping up with messages and getting things done.
What I like most is how easy it is to switch between everything without the phone slowing down or feeling like it’s struggling. It feels like a premium phone, and the overall experience has been great. There are a lot of features to explore, and I’m still finding things it can do that make everyday use a little easier.
Overall, I’m happy with my choice and would recommend it to anyone looking for a powerful phone that can keep up with their daily life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A camera that is like no other
on October 14, 2026
Posted by: Nataflo
[This review was collected as part of a promotion.] I chose the S series because I wanted phone that supported all the features I was seeking. Large screen, AI, large keypad, built in stylus, sleek, stereo sound, and a camera lens as clear as a window. This phone has all of t hat at an affordable price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on October 14, 2026
Posted by: Lovetobeme
[This review was collected as part of a promotion.] I chose this product because of it fantastic features and amazing how it will keep me on top of my schedule at work and home while im relaxing playing some games streaming some videos while eating popcorn and treats.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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