Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(18,262 Reviews)
Open Ratings Snapshot
Rating breakdown 18,262 reviews
5 Stars
15,948
4 Stars
1,838
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
I Own the Galaxy S26 Ultra: Here’s What It’s Like
on October 16, 2026
Posted by: Photosbyetch
[This review was collected as part of a promotion.] I own the Galaxy S26 Ultra, and concerts are why I love it. I’ve shot arena shows, clubs, and festivals, and this is the best phone camera I’ve used for live music.
The 200MP f/1.4 main sensor grabs light in dark venues. The 50MP 5x telephoto with f/2.9 is my go-to. From the upper bowl, 5x–10x gives clear faces, guitars, and stage details without noisy mush. The brighter telephoto means lower ISO, so zoomed shots stay sharp. 100x is emergency-only.
Low light is impressive. Lasers, smoke, and flashing lights don’t blow out, and dark backgrounds keep detail. Auto mode can blur fast performers, so I switch to Pro mode. Shutter at 1/250–1/400 freezes motion, and I drop exposure a touch to protect highlights. That’s how I get usable concert shots.
Video surprised me most. Stabilization is great, and Horizontal Lock keeps the frame level even when I’m bumped in a crowd. I stick to 10x–25x zoom for video—sharp and beautiful. One warning: AI Audio Eraser is too aggressive and kills bass and highs. I set the mic to Rear Mic manually. Then vocals and instruments sound full and real.
What I love: 5x–10x zoom is genuinely usable, Pro mode gives control, video stabilization is excellent, and low-light quality is a huge step up.
What annoys me: Auto mode struggles with motion, AI Audio Eraser needs work, and 100x zoom is not for printing.
I don’t bring a point-and-shoot anymore. The Galaxy S26 Ultra captures the energy of a live show, and that’s worth more than any spec sheet.Rating9.5/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The screen view is amazing 👏🏾 🤩
on October 16, 2026
Posted by: Cortius
[This review was collected as part of a promotion.] Having upgraded from a S21, this phone allowed me to have one of the smoothest transitions I've experienced in awhile with phone upgrading. The bigger screen was an added bonus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S26 Ultra: The Note I Thought I'd Lost
on October 16, 2026
Posted by: RidingWithPets
[This review was collected as part of a promotion.] The S Pen is the reason I can't live without this phone. My first Samsung was the Note 5, my last was the Note 20 Ultra — I was hooked from the start. So when I heard they'd discontinued the Note series, I was honestly disappointed, and I didn't think any phone would meet my expectations again.
I chose the Galaxy S26 Ultra.
Fortunately, this one surpassed them. fingers are too big for those tiny phone keyboards, and the pen fixes all of that — drawing, editing photos and videos, navigating all of my apps. I love being able to jot down a note or phone number right on the screen, just like paper, instead of typing it out or scribbling on a scrap I'll lose by dinnertime.
The built-in privacy display is brilliant — one toggle blocks side-angle viewing so the people around me can't see my screen. That's real peace of mind for online banking, passwords, private conversations, anything confidential.
The AI features feel like a thoughtful assistant: smart chat suggestions and a one-page daily rundown covering everything from my weather to my workouts. I choose exactly what I see — reminders I asked for, zero advertising.
And Samsung still makes the best cameras, period. The video stabilization is rock-steady, and I use the zoom constantly.
Physically, it's lighter and thinner than I expected, which matters — my phone goes everywhere with me and has to fit in some tight spots.
The Note is back in spirit, and honestly? It's better than ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone in the world
on October 16, 2026
Posted by: MightyZews
[This review was collected as part of a promotion.] I chose Samsung Galaxy S26 Ultra because it's the best phone in the world. The UI, the camera and overall performance is mind blowing smooth and the best in the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why the S26 Ultra?
on October 16, 2026
Posted by: AJbutmorecharacters
[This review was collected as part of a promotion.] I chose the S26 ultra after a lot of consideration. I needed to upgrade from a slow moto I had and couldnt decide what phone to get. Now that I have it, I love it and I dont see myself changing it any time soon. I love the long lasting battery life on it since im usually away from for most of the day. I'm a college student so it is definitely useful. One big thing leading to my decision was the built in privacy screen. I use it for all of my banking and messaging platforms, it really gives a sense of comfort when im out in public. Overall great phone, with a great chip that makes it fast and smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best purchase, Best price
on October 16, 2026
Posted by: Samsung4lyf
[This review was collected as part of a promotion.] I chose my new Samsung phone because I got to use my mother's S24. After seeing the camera quality, I was sold. Not only does the camera exceed my expectations, but the speakers do too! Thanks Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra 512GB
on October 16, 2026
Posted by: BarberoX
[This review was collected as part of a promotion.] Coming from a S24 Ultra i must say now that i own a S26 Ultra i am by far amazed on the design, performance, speed and graphics. Such an amazing machine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is Ultra
on October 16, 2026
Posted by: Eazyduzit32
[This review was collected as part of a promotion.] I chose to buy the galaxy s26 ultra with the 256g, I upgraded from the galaxy fold 5. Overall it's a great phone for what I need to do, it's features are great the cameras quality is outstanding. The 26 ultra size has a great feeling in my hands, I got a case on it and it still feels normal and not bulky. I would definitely recommend this product to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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