Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(18,267 Reviews)
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Upgrades are always welcome
on March 9, 2026
Posted by: Mikemike
[This review was collected as part of a promotion.] So far the phone has been a stark upgrade from the previous one, which was a s24 ultra. I upgraded due to the great trade in deals and can immediately tell a difference in screen type and the overall feel. The phone charges quickly and is very easy to use. Maintaining the galaxy Ai infrastructure is nice as well as the health output of my Samsung wellness is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just got the new S26 Ultra
on March 9, 2026
Posted by: Just10inc
[This review was collected as part of a promotion.] Setup was quick and easy. I was able to transfer all my apps, pictures, etc. On under an hour. The privacy feature is really amazing!
I tested the Galaxy AI feature and it quickly identified the picture I tested it on. Galaxy AI provided thorough information on the picture. I took another picture of an item and it identified the item and where to purchase it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai is a game changer
on March 9, 2026
Posted by: Litt1eviking
[This review was collected as part of a promotion.] Galaxy ai on this device is phenomenal. With the ability to not only silence background noise but being able to look at calender with out having to change apps is an absolute god send. I love the s26 ultra especially with the privacy display built in. Best upgrade in a while love to use the new features more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest Device
on March 9, 2026
Posted by: TomB123
[This review was collected as part of a promotion.] The fastest device i have ever used. Screen is amazing and the integration of apps with Galaxy AI is like no other phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone great quality
on March 9, 2026
Posted by: Phonelover53
[This review was collected as part of a promotion.] I got this phone for the Galaxy AI, and it did not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Hype is Real!
on March 9, 2026
Posted by: Munchcake
[This review was collected as part of a promotion.] The S26 Ultra’s new Privacy Display is a total game-changer for my commute, and honestly, the 60W charging and Horizon Lock video make it feel like the first "Ultra" in years that’s actually worth the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very minor upgrade over s24 ultra
on March 9, 2026
Posted by: Usaguy
[This review was collected as part of a promotion.] I'm honestly very disappointed in the value of the device. It functions like a new phone it does everything that you expect but I upgraded because my battery was getting pretty worn out. Getting the newest 26 and it's basically the same phone with a couple of minor upgrades it really just doesn't scream innovation or meaningful upgrades with hardware.
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Usaguy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you have made a good investment in a new device, and that you can see and feel the value in upgrades. We have provided a link to the complete manual for your device to help you with the upgraded features of Galaxy AI, privacy display, and other new features available for use. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Good minimal upgrade
on March 9, 2026
Posted by: UpgradEverYear
[This review was collected as part of a promotion.] I've been using Galaxy AI more and more often so the implementation of it in this is spot on!
Value
5
Written by a customer while visiting Samsung US