Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(18,271 Reviews)
Open Ratings Snapshot
Rating breakdown 18,271 reviews
5 Stars
15,955
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4 out of 5
4
Happy to have edges again.
on March 12, 2026
Posted by: Design3r
[This review was collected as part of a promotion.] My wife and I both upgraded phones today from a few years older model. I'm happy to have sharp screen edges again. So far the processor is out performing the old device pretty well. It powered through all of the app updates upon starting for the first time.
I used Smart Switch with the USB cable and the transition went flawlessly.
I'm starting to get used to the GalaxyAI. I was very skeptical at first, but I've been using it more and more here and there for tedious tasks. It sure can save having to scour the web for an answer or missing component of a formula.
I use my device for work, play and administration of referees, so I need a powerful device.
My only complaint is the thickness of the cameras. You must get a solid case or your lenses will break setting the phone down on them.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on March 11, 2026
Posted by: Landy4you
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra isn’t just another yearly phone refresh—it’s a statement. Samsung has taken everything that made previous Ultra models great and pushed it even further. With cutting-edge AI, a monster camera system, and some of the best hardware ever put in a smartphone, the S26 Ultra feels like a glimpse into the future of mobile tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good!
on March 11, 2026
Posted by: Justntyme79
[This review was collected as part of a promotion.] Just got the new S26 Ultra, and I love it. The camera options are incredible, and while the screen is definitely big, the resolution is stunning. The Galaxy AI is pretty crazy when it comes to how much you can actually use it for.It seems like if you have an issue or something you're trying to work on there's something in the galaxy AI that will help you with that. I like that sometimes I don't have to think too deeply because I know that I can just get on my ultra and it'll help me do the heavy lifting. I use this phone constantly all day and stream music, videos, and even my for security cameras and it takes all of that and stride no problems. Samsung really did an amazing job with this one and I'm thinking it's going to be my daily phone for a long time. Don't even get me started with the stylus and the capabilities of drawing, note-taking, and other stuff that I haven't even scratched the surface with yet. Just perfect design and great development from the 25. I love this so much!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the privacy screen so much!
on March 11, 2026
Posted by: agila7
[This review was collected as part of a promotion.] it really helps to hide your banking, opening my screen, love the round edge of the phone, good job samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s26 ultra
on March 11, 2026
Posted by: noreaga
[This review was collected as part of a promotion.] The news Samsung S26 ultra is the best of the best.No other phone has these features privacy screen incredible.Thank you for the opportunity..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the Best
on March 11, 2026
Posted by: Orion1331
[This review was collected as part of a promotion.] The S26 ultra is the perfect phone to help make your life as easy and efficient as possible. The new AI features are easy to use and dont require the user to change thier everyday habits. The privacy screen works as described and the camera is as good as it gets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on March 11, 2026
Posted by: Rafapercall
[This review was collected as part of a promotion.] This is Samsung's most complete Ultra yet—refined hardware meets practical Galaxy AI that enhances streaming, gaming, work, photography, and more without feeling gimmicky. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 11, 2026
Posted by: Chimmy
[This review was collected as part of a promotion.] This has been a great update from my previous Galaxy! In particular, I really like the Galaxy AI features for circling something on the screen to quickly search. I also like to utilize routines for work or sleep, and using the privacy screen when I'm not at home. I mostly use my phone for streaming, internet browsing, and social media. Overall enjoying this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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