Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(18,336 Reviews)
Open Ratings Snapshot
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
Great display and processing
on May 21, 2026
Posted by: Jo2Cool
[This review was collected as part of a promotion.] I love the new call screening thanks to the new Galaxy AI! And as well as the picture editing features with Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
wow my new s26 Ultra is super fast.
on May 21, 2026
Posted by: Megadivo
[This review was collected as part of a promotion.] I love the galaxy Ai and I can play my games on this phone without any lag, also watching my movies on my s26 is like if I was in the theater.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung smartphones are more versatile than others
on May 21, 2026
Posted by: Pacmanninja1997
[This review was collected as part of a promotion.] My s22 ultra started having issues so I upgraded to a one plus 15 and actually wasn't impressed. There were many minor things about it that bugged me, like notification catagories instead of the applications being their own notification handlers. Also compatibility with Nova Launcher.
So I decided to upgrade again to a S26Ultra. While I will miss the glacier battery on the OnePlus (which you guys should eventually implement), I gained a better user experience overall.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great fast phone
on May 21, 2026
Posted by: RevengeOneUi
[This review was collected as part of a promotion.] Upgraded from the a16.
Loving the speed.
Loving the features.
Loving the Galaxy AI features that I use.
Overall great phone, would love if it was cheaper .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing S26 Ultra
on May 21, 2026
Posted by: Arr94rr
[This review was collected as part of a promotion.] The new Galaxy AI in the Samsung S26 Ultra is amazing. The device delivers an exceptionally versatile user experience. Its software stands out for being powerful and remarkably fluid. The configuration of its panels is very attractive to the eye. Its design is also sleek and functional. Overall, it represents a very complete and satisfying option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the privacy feature.
on May 21, 2026
Posted by: Andy2003
[This review was collected as part of a promotion.] I'm so stunned by the privacy feature. It's somehow out of the world to me. I've been using Samsung since S9+ edge was a thing. They've been never ever disappointing me. I'm so lucky to be one of the Samsung hardcore fans and I'm so excited about what's next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellence
on May 21, 2026
Posted by: Nikola
[This review was collected as part of a promotion.] I’ve been using the Samsung S26 Ultra for a short time now and I’m really impressed. The screen is incredibly bright and sharp, and the performance is extremely fast with no lag at all. The camera is outstanding, especially in low light, and the zoom is very impressive. Battery life easily lasts a full day even with heavy use. The build quality feels very premium and the S Pen is a great bonus for productivity. Overall, this is one of the best smartphones Samsung has made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade over my 24+
on May 21, 2026
Posted by: Soulfire360
[This review was collected as part of a promotion.] Beautiful phone and easy to hold. Galaxy Ai did a great job in understanding my calls and requesting settings. Added dual eSim and looking forward to how it works in public safety and daily shift work. The data transfer from my 24+ to this was seamless from my data to my Ultra Watch and Pro Buds. No complaints!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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