Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(18,336 Reviews)
Open Ratings Snapshot
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4 out of 5
4
Great phone with many new feautres!!!
on May 21, 2026
Posted by: Ratatouille
[This review was collected as part of a promotion.] This phone is amazing! It has so many new features that I enjoy and just make my daily life much more simplistic and efficient at the same time! The only thing I don't like is the new S-pen, it feels so fragile and if you don't place it back in correctly it stick out a little. Though, it's not like a crazy defect or what-not. The new privacy display feature is so awesome, it's not as good as a screen protector with one, but it'll do the Job. I really like the A.I system it has too (Galaxy A.I), it helps with my notes, suggestions, or answering my questions. It's definitely a better improvement since the S25 ultra. All in all, I really love this phone, if you're looking for a phone with optimal performance, gaming, great camera quality, and so much more to come for your buck; The Samsung Galaxy S26 Ultra is a great pick.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy 26 Ultra
on May 21, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I am enjoying my new Galaxy S26 Ultra. I love the privacy display feature. It's cool how you can turn it on for only certain apps. It has a great camera, and I love the photo editing. I can easily use Galaxy AI to delete things from photos and make them look better or remove audio from a video. My neighbors speak Spanish, and I am excited to try the interpreter with them since we always have to call someone to translate for us. Creative Studio is such a fun app to play with. I had fun using AI to make fun new images of my dog. I highly recommend the new Galaxy S26 Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
samsung my go to. outdid expectations.
on May 21, 2026
Posted by: Linavarth22
[This review was collected as part of a promotion.] Loving the galaxy ai, gives many details on what I am looking for. Samsung is my go to they out did themselves. Great connection compared to older device. Gets signal where I couldn't before. Love the privacy screen option. Flawless interchange of apps. And of course DEX.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great feature, privacy display.
on May 21, 2026
Posted by: Osc111
[This review was collected as part of a promotion.] I was impressed on the galaxy ai call assist. For unknown numbers, it lets an ai assistant to answer calls for you which is amazing as a person who dont answer phone numbers I dont know. The privacy display built in screen was very impressed, now I dont have to buy a privacy screen protector.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noticable step up!
on May 21, 2026
Posted by: Scooby631
[This review was collected as part of a promotion.] Well, I have been loyal to the Galaxy line up since the 9. Continously have upgraded, and loved the change every time. Now this s26 Ultra is definitely a step up comming from the S24U. Noticeable difference in CPU speed, still keeps up with all the expectations from the previous models! 10/10 would recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Phone 2026
on May 21, 2026
Posted by: Alexanderjft28
[This review was collected as part of a promotion.] It has the best galaxy Ai and generates faster speed in everything, very good phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on May 21, 2026
Posted by: JMI1979
[This review was collected as part of a promotion.] Great feel, fast response - perfect for work and personal use
Love the feel and the speed for work I love the ability to customize and the AI is incredible
Quick response and excited about the AI features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really love samsung is really fantastic and best
on May 21, 2026
Posted by: Elyire2000
[This review was collected as part of a promotion.] The truth is this is one of the best phones I have the best technology in my hand and AI is the best thing that can have added samsung I hope they improve their updates and always be the best phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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