Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(18,267 Reviews)
Open Ratings Snapshot
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4 out of 5
4
In love with my phone
on September 29, 2026
Posted by: TinkerbellDisneyFan
[This review was collected as part of a promotion.] I chose this phone because my old phone just needed to retire. Even though I loved it also, I never learned everything it had to offer. The same with this one. It has so many features and can do so much it don't think I will learn everything it has to offer. I did notice it does take better pictures and has tons more storage. I was able to record 2 past concerts i went to and was able to get all the songs I wanted and still have tons of storage. Not to mention all the pictures and apps I have on my phone it's way more than my other phone. I chose this phone because I deserved it. I needed a new phone and the colors it came in were stunning. I chose the purple phone and my daughter even got one but in the blue. I know she is extremely happy with the phone I chose for her and she knows how to use it way better than me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love everything but...
on September 28, 2026
Posted by: Daddyape
[This review was collected as part of a promotion.] I use my Samsung S26 Ultra for a wide range of activities, including entertainment, shopping, capturing excellent photos, and conducting research for various projects. However, I'm quite disappointed that the S-Pen's Bluetooth shutter control functionality wasn't included. I really loved my S23 Ultra, but unfortunately, it experienced a catastrophic failure.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is everything I've been wanting!
on September 28, 2026
Posted by: Lovefootball2
[This review was collected as part of a promotion.] I recently switched phone providers and was offered this Samsung S26 Uktra and I absolutely love it. It's everything I've been wanting in a phone. It's battery life is excellent as well as the camera. It's very easy to use and like I said I LOVE this phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but could use some improvement
on September 28, 2026
Posted by: THEMACHINE531
[This review was collected as part of a promotion.] I've been using my s26 ultra for 5 months now and its been great I do however find the privacy display has its limits when activated the screen appears to lose resolution and become noticeably pixelated and the s pen not having its prior capabilitys namely the ability to use it to take photos hands free is kind of a bummer I do however like the flat display as ive had issues with the older curved display cracking for no apparent reason
Overall this phone has solid proformance
Is fast and effortless but is a great start to the new ai craze and leaves me excited to see what's next
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S Series Fan for Life
on September 28, 2026
Posted by: KDotP01
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I need an attitude as big as mine. If I drew how my brain works it would look like scribble on a piece of paper... which I can draw with my handy S-Pen. I dont use more than 2 windows everyday, even on my computer screen. So the 6.9 AMOLED screen size is perfect for me. I have small hands but prefer phones that feel like phones. Durable and with a little weight on them. Im very satisfied with the Ultra. 😊 #sseriesforlife #sseriesgirl #samsunglover
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is my lifeline.
on September 28, 2026
Posted by: GunnyJ
[This review was collected as part of a promotion.] I use this phone for personal, work and for my small business. Without it I would be lost. Thank you Samsung for creating something that is helping me create something.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: artmaster
[This review was collected as part of a promotion.] I chose this device because samsung always makes well design phones and cameras. I loved when they combines the S and Note series. The camera on their phones are always great and I've been a samsung fan since they introduced AMOLED in their galaxy S4 if I remember correctly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous Phone
on September 28, 2026
Posted by: Nerdykat
[This review was collected as part of a promotion.] The reason I chose this phone was because of the camera, I love this camera. In my opinion its the best camera on a phone. I had the z fold and I could not handle the difference in the cameras. The ultra is just so much better. I love the zoom capabilities. Who doesn't love to 100 times zoom in on a harvest moon, its gorgeous.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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