Customer reviews from brother-usa.com
Brother - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer - Black
Average customer rating
4.2
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
104
4 Stars
25
3 Stars
19
2 Stars
10
1 Star
9
Customer Reviews for Brother - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer - Black
Customer Rating
5
Perfect for BW Printing
on May 16, 2025
Posted by: Vladimir
from Bluffton, SC
This printer is well made and dependable. I use it for every project not requiring color. It is responsive and has performed without error in the 3 months I’ve used it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very Pleased with purchase
on May 8, 2025
Posted by: Jim B
from Lowell, ma
Well ink jets just cost too much for ink refills. It was time to try something different. Brother Laser, well I'll try it and so far very pleased with the printing, double side, and time will tell if the cost will be different for refill time. We aren't heavy print people but for our home use it been great.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Six month review
on May 8, 2025
Posted by: SP12
This printer was super easy to setup. The black and white print quality meets or exceeds my needs for home use and school projects for children. I’m not really sure how quick it prints as most jobs are done and waiting on me from the time I hit print and walk to the printer. I made it through tax season which is where I encounter the highest volume printing, no issues. I’m hoping that the toner will last several years with low volume infrequent printing.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect machine for your home office
on May 6, 2025
Posted by: Lenny
from Chicago, IL
I bought this machine to replace my old printer and my old scanner and I am very happy with this printer+scanner+fax combo (MFCL2820DW). It also has a FAX feature, but this is the only feature I am not going to use.
The list of features I like would basically list all of the features of this printer
1. It is small enough to fit on a small stand in the home office
2. I am printing few pages a week and I like it how easy printer/scanner goes into sleep and how fast it wakes up when I am sending few pages to it to print.
3. WiFi feature is great. I can print from any of my desktop or laptop and I do not need ethernet cable.
3.a. I could connect this printer using Ethernet cable, but I do not need to do it
4. Printer does self-diagnostics and notifies me of any problem or if I need to replace its toner or its drum. Notification would be on the screen, in the Brother utility application on my desktop and in email
5. Quality of print and scanned image is great
6. Access to internal area of the printer to change the toner or to fix the paper jam. BTW, I am using printer for a month and there were no paper jam in it
2. I am printing few pages a week and I like it how easy printer/scanner goes into sleep and how fast it wakes up when I am sending few pages to it to print.
3. WiFi feature is great. I can print from any of my desktop or laptop and I do not need ethernet cable.
3.a. I could connect this printer using Ethernet cable, but I do not need to do it
4. Printer does self-diagnostics and notifies me of any problem or if I need to replace its toner or its drum. Notification would be on the screen, in the Brother utility application on my desktop and in email
5. Quality of print and scanned image is great
6. Access to internal area of the printer to change the toner or to fix the paper jam. BTW, I am using printer for a month and there were no paper jam in it
Written by a customer while visiting brother-usa.com
Customer Rating
5
owner
on May 5, 2025
Posted by: Federico
Good printer I used without problem will be recommended to my friend
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product
on May 5, 2025
Posted by: Home use
I’ve had brother products for years never an issue
Written by a customer while visiting brother-usa.com
Customer Rating
5
My Brother Printer Works Great
on May 2, 2025
Posted by: Vicki
from Washington
I love how the printer and scanner work every time. I'm very happy with this purchase!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Avoid the manual feed
on May 1, 2025
Posted by: Grumpyoldretiredguy
My old MFC7840W began to fall apart and this was the closest model I could find to my old printer. It generally works okay but if you need to manually feed checks or envelopes to print upon, the printing always comes out crooked so for one-off print jobs, I use my Canon.
Written by a customer while visiting brother-usa.com