Customer reviews from brother-usa.com
Brother - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer - Black
Average customer rating
4.2
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
104
4 Stars
25
3 Stars
19
2 Stars
10
1 Star
9
Customer Reviews for Brother - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer - Black
Customer Rating
3
Help
on April 11, 2026
Posted by: Buddy
This is a great printer when it works. But suddenly it stopped scanning and I. Can’t figure out why
Response from brother-usa.comBy Brother, Brother, April 14, 2026
I am sorry to hear about this experience with the Brother MFCL2820DW unit. We'd like the opportunity to help with a resolution. Please contact our team at :
https://www.brother-usa.com/contact-us
https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mediocre. Cant send scanned documents as pdfs
on April 10, 2026
Posted by: D Perry
from Reno NV
Nice machine but no longer able to send scanned documents to my MacBook as a pdf, a functionality that was available on older models. I really wish that Brother got around to being way more user-friendly with its software.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and easy to use.
on April 8, 2026
Posted by: Gogster2k
from Los Angeles, CA.
This laser printer is fast and easy to use from my pc, laptop, android and iPad.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Laser printer review
on April 8, 2026
Posted by: JRSR
The printer works fine. I only wished it would print a fax conformation page to indicate the fax went through. This is my only issue so far.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I LOVE MY BROTHER PRINTER! !!
on April 7, 2026
Posted by: Sarah
from Lakewood, CA
Worked perfectly right out of the box. Have not had a single problem. I love my Brother printer!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Happy consumer
on April 5, 2026
Posted by: Clayton
from Honolulu, Hawaii
Copies and prints faster than my older Brother Copier. It's also a little smaller and lighter. Glad that I checked the reviews of others who bought this.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother MFCL2820DW - Home MFC
on April 4, 2026
Posted by: SteveB
Brother MFCL2820DW - Home MFC - This a good, basic home system. We had a Brother that was 10+ years old. We changed our router and the old was mated well. We figured it was time to replace it since it was probably not going age well any further.
Written by a customer while visiting brother-usa.com
Customer Rating
3
You should have saved my MFC 7220
on April 4, 2026
Posted by: Blue Bobo
from Knoxville TN
I would much prefer having been able to keep my MFC 7220 that worked unerringly for a decade, but is as I ride sitting curbside waiting for someone wanting a good quality reliable machine to use with Linux or Windows 10. This is thanks to Brother and Microsoft being unwilling to work with one another to preserve the drivers that Windows 11 will not install without breaking your machine (Yes, I tried, that happened.) So now I have a refurbished , more incertain quality review, louder MFC with fewer features, a more complicated and unnecessary UI. The only advantage I see is wireless connectivity.
Written by a customer while visiting brother-usa.com