Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - TUF GAMING X870-PLUS WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
38
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
5
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for ASUS - Refurbished Excellent - TUF GAMING X870-PLUS WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Posted by: LLG53
Frequency of use:Daily
Verified Purchase:Yes
Great motherboard,quality build. Be sure to download all drivers and update.
Written by a customer while visiting https://www.asus.com
Posted by: ZenithTheProtogen
Frequency of use:Daily
Verified Purchase:Yes
Super easy to install, id say as equal as my old PC's ROG Strix B550-F MB, awesome and straightforward quick start guide, super quick SSD installation without a required use of a screw since i used the Q-Latch. Even came with multiple M.2 rubber pieces. Had TEN USB ports, with DTS audio installed already which was mentioned on the box.
But the cons:
Where is the thank you card? Guessing it's only on ROG Strix MBs.
What happened to the detailed cover like on the ROG B550-F? Or is it just only on ROG Strix MBs again?
What happened to including zip ties in the box?
What happened to having the ARGB connector wire included in the box?
Or, are these all only with ROG strix models?
Where is the thank you card? Guessing it's only on ROG Strix MBs.
What happened to the detailed cover like on the ROG B550-F? Or is it just only on ROG Strix MBs again?
What happened to including zip ties in the box?
What happened to having the ARGB connector wire included in the box?
Or, are these all only with ROG strix models?
Written by a customer while visiting https://www.asus.com
Posted by: Marcus Ramey
Verified Purchase:Yes
Great motherboard when matched with the AMD 9800X3D.
Written by a customer while visiting https://www.asus.com
Customer Rating
3
Works great 9800x3d, but Wifi only works on Win11
on December 18, 2024
Posted by: Keyes
Verified Purchase:Yes
Wifi adapter is Wifi 7, a windows 11 only feature, and they do not provider drivers for windows 10 for support at a lower wifi tier. I do not plan on updating to windows 11 as credible reports have noted gaming issues compared to windows 10. Knocking 2 stars for that and price compared to other comparable boards which include windows 10 wifi capability. Bios update was simple and was able to operate board with 9800x3d out of the box.
Response from https://www.asus.comBy CLM, December 19, 2024
Dear Keyes,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if you are having issues with the WIFI-7 controller in Windows 10. Unfortunately, WIFI-7 will not work with Windows 10 due to the OS not having the necessary functionality to connect to a WIFI-7 network. We recommend to upgrade to Windows 11 to experience WIFI-7 network connectivity. Should you need further assistance with the , please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if you are having issues with the WIFI-7 controller in Windows 10. Unfortunately, WIFI-7 will not work with Windows 10 due to the OS not having the necessary functionality to connect to a WIFI-7 network. We recommend to upgrade to Windows 11 to experience WIFI-7 network connectivity. Should you need further assistance with the , please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Lion7777777
Frequency of use:Daily
Verified Purchase:Yes
I love the board, how ever there's is a issue going on with the memory I can't get more than 32 gigs of the ddr5 cosair 6000 rgb vengeance it's really upsetting me prehaps compensation or at least a update in the bios, iam lost of words the cpu iam using is a 9700x ryzen, ALL bios have been up dated, ( wanted to put 64 gigs or more) in my computer
Response from https://www.asus.comBy CLM, December 11, 2024
Dear Lion7777777,
We certainly understand your disappointment and the inconvenience this may have caused.
For a smooth and trouble-free DDRAM choice that will work flawlessly with your system build experience, we recommend referring to the Qualified Vendor List for compatible RAM at: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b650e-f-gaming-wifi-model/helpdesk_qvl_memory/. Supported memory types, data rate, and number of DRAM modules very depending on the CPU and memory configuration. Furthermore, all DRAM modules should have the same specifications to work properly.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused.
For a smooth and trouble-free DDRAM choice that will work flawlessly with your system build experience, we recommend referring to the Qualified Vendor List for compatible RAM at: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b650e-f-gaming-wifi-model/helpdesk_qvl_memory/. Supported memory types, data rate, and number of DRAM modules very depending on the CPU and memory configuration. Furthermore, all DRAM modules should have the same specifications to work properly.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Adogawa
Frequency of use:Daily
Verified Purchase:Yes
Board looks good and is solidly constructed. Have had no issues with it and updating bios/drivers is a breaze.
Written by a customer while visiting https://www.asus.com
Posted by: John
Frequency of use:Daily
Verified Purchase:Yes
Seems to pair very nicely with 9800x3d and 6400mts ram BUT... The four USB 5G ports aren't working for some reason. I've updated all drivers/firmware. Would be 5 stars of they worked.
Written by a customer while visiting https://www.asus.com