Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - TUF GAMING X870-PLUS WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
38
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
5
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for ASUS - Refurbished Excellent - TUF GAMING X870-PLUS WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7 Motherboard - Black
Posted by: Peachyslinky7
Frequency of use:Daily
Verified Purchase:Yes
Already had to send it off to get it repaired only been 6 months
Response from https://www.asus.comBy Chantae, CLM, February 9, 2026
Dear Peachyslinky7,
Thank you for sharing your experience with the ASUS TUF GAMING X870-PLUS WIFI Motherboard. We sincerely apologize for the inconvenience you’ve encountered, particularly having to send the unit in for repair after only six months of use. We understand how disruptive this situation can be and regret the frustration it has caused.
We trust that your device will be repaired swiftly and returned in excellent working condition, allowing you to resume use without further disruption. Our service team remains dedicated to restoring full functionality as efficiently as possible.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509024392-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS TUF GAMING X870-PLUS WIFI Motherboard. We sincerely apologize for the inconvenience you’ve encountered, particularly having to send the unit in for repair after only six months of use. We understand how disruptive this situation can be and regret the frustration it has caused.
We trust that your device will be repaired swiftly and returned in excellent working condition, allowing you to resume use without further disruption. Our service team remains dedicated to restoring full functionality as efficiently as possible.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509024392-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Exorbiant
Frequency of use:Daily
Verified Purchase:Yes
My new board the usbs, bluetooth and wifi did not work. I got the usbs working. I have spent hours trying to get wifi/bt working. Its common problem without a working solution
Response from https://www.asus.comBy Chantae, CLM, February 7, 2026
Dear Valued Customer,
Thank you for sharing your experience with the ASUS TUF GAMING X870-PLUS WIFI motherboard. We sincerely apologize for the inconvenience you’ve encountered with the USB, Bluetooth, and Wi‑Fi functionality. We understand how frustrating it can be to spend hours troubleshooting without a clear resolution, and we regret that this has impacted your experience.
To help address the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506020174-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Motherboard]Troubleshooting-How to fix Motherboard WI-FI connect problem - https://www.asus.com/support/faq/1045135/
[Motherboard] How to solve the Bluetooth problem of the motherboard? - https://www.asus.com/support/faq/1050953/
Thank you for sharing your experience with the ASUS TUF GAMING X870-PLUS WIFI motherboard. We sincerely apologize for the inconvenience you’ve encountered with the USB, Bluetooth, and Wi‑Fi functionality. We understand how frustrating it can be to spend hours troubleshooting without a clear resolution, and we regret that this has impacted your experience.
To help address the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506020174-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Motherboard]Troubleshooting-How to fix Motherboard WI-FI connect problem - https://www.asus.com/support/faq/1045135/
[Motherboard] How to solve the Bluetooth problem of the motherboard? - https://www.asus.com/support/faq/1050953/
Written by a customer while visiting https://www.asus.com
Posted by: Ethan M
Frequency of use:Daily
Verified Purchase:Yes
Super using to attach main pc components to. I love the quick release tabs for the gpu and ram. I also love the easy tab for the m.2, no screw needed!
Written by a customer while visiting https://www.asus.com
Posted by: Dtor
Frequency of use:Daily
Verified Purchase:Yes
I got to to switch from intel to AMD CPU. So far it has not disappointed, it's a good board even if its not as decked out as thier previous gen. Board.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Never had issues with any ASUS products till this day, and I thank you guys for that. Excellent motherboard here, runs as it should. Tips you should look for. The mb uses ARGB 3 pin only, no 4 pin. That extra M.2 slot is nice to have. Handles overclocking and that 9800 x3d like a champ.
Written by a customer while visiting https://www.asus.com
Posted by: Gilb0101
Frequency of use:Daily
Verified Purchase:Yes
Very nice board with many QOL settings. I love the PBO automatic overclocking and the ease of use.
Written by a customer while visiting https://www.asus.com
Posted by: Blue McKenzie
Frequency of use:Daily
Verified Purchase:Yes
I am thrilled with this great mb - I chose it among the many good boards out there for its outstanding features. I do wish they would ship with a paper manual but I’m a very old fart so that’s just a boomer complaint, I suppose. The real gripe I have is that they also ship out with a UEIF/Bios setting, “TPM - Disabled” so that to install Windows you have to dig around in the Advanced settings and enable it. Yes, yes, piece of cake for all you technically educated gamers but it stopped me dead in my tracks for two whole days while ChatGPT showed me the way through. And yes too, for all those out there that are thinking “Stupid Boomer doesn’t realize many people don’t install Windows but Linux or even a dual-boot Hackintosh…” So I say, “Those people will EASILY dig around in the Advanced bios settings to get their other OS installed. It was the Stupid Boomers that invented and paid for your whole digital world.
Written by a customer while visiting https://www.asus.com
Customer Rating
5
ASUS knocked it out of the park with this one
on September 21, 2025
Posted by: Ya_Boy_Buddha
Frequency of use:Daily
Verified Purchase:Yes
Great piece of hardware, this is one of the best motherboards I’ve seen so far
Written by a customer while visiting https://www.asus.com