Customer reviews from hp.com
HP - Essential Laptop Computer 17.3" HD+ Intel Core i7 8 GB memory; 512 GB SSD - Jet black
Average customer rating
4 out of 5
4
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
16
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
4
100%of customers recommend this product. 
(
9 out of 9
)
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Customer Reviews for HP - Essential Laptop Computer 17.3" HD+ Intel Core i7 8 GB memory; 512 GB SSD - Jet black
Customer Rating
3 out of 5
3
computer
on October 28, 2025
Posted by: Seasmisty
from naples, FL
Verified Purchase:Yes
i love the computer but the issue i have is the charge only lasts three hours if I unplug it when its totally charged..shouldnt it last longer than that?
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice but could be much better
on October 6, 2025
Posted by: Iguanaman
Verified Purchase:Yes
I love how quick the computer is at startup and updates...far faster than my old HP laptop...but it was 8 years old. However, extremely frustrated with the fact that HP installs Office 365 and I can't get rid of it...I tried numerous times to uninstall so that I can install my Office 2019...nope keeps saying that a new version is installed and proceeds to put wrong product code and then askes me to call and the call then says wrong product number and hangs up...The battery does NOT last more than a couple hours and doesn't recharge to 50% in 45 minutes...several hours later it's fully charged. None of those are a deal breaker, but don't install Office 365 if when I am ordering it I tell you I have and Full Office product that I will be installing myself!!!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP17 Laptop PC 17cn2077nr.
on October 4, 2025
Posted by: caggsport
from Copiague, Ny
Verified Purchase:Yes
setup was easy, my second HP laptop. Would recommend this laptop to anyone.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
DS
on October 3, 2025
Posted by: D. Silva
from Sun City, AZ
Verified Purchase:Yes
Its similar to the laptop I replaced. The screen resolution & color quality are inferior to my old HP laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Laptop
on September 19, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
performance
on July 5, 2025
Posted by: Anonymous
Verified Purchase:Yes
Not for business, to slooooooooooooooooooooooooooooow
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (16) ratings-only reviews
Overall Customer Rating
3.9 out of 5
3.9
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