Customer reviews from hamiltonbeach.com
Hamilton Beach - Variable Temperature Glass Kettle - Stainless Steel
Average customer rating
3.4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
8
4 Stars
3
3 Stars
3
2 Stars
4
1 Star
3
Customer Reviews for Hamilton Beach - Variable Temperature Glass Kettle - Stainless Steel
Customer Rating
1
Defective design
on November 16, 2025
Posted by: Justin A
If the kettle doesn't break in some way, it is an actually great kettle. But I have had nothing but problems after problems. The open button being stuck and/or just coming off all together. The buttons will just randomly to permanently stop working. Support has not been helpful at all or even have they addressed the design issues stated above. Just we can give you a discount code for a new one. I have had up to almost 4 of these and the same problems keep coming up.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
2
Leaks
on November 11, 2025
Posted by: Charles G
We bough one just under a year ago. It now leaks through the bottom. Water and electrical connections... Not two things I want to mix.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
3
Great until it stopped working
on August 12, 2025
Posted by: Brian H
I loved my tea kettle until one day a couple weeks ago it just stopped working.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Cracked glass
on July 17, 2025
Posted by: Sarah C
I received this as a gift today. I followed the instructions to boil water 2-3 times to the fill level to get the kettle ready for regular usage.
I boiled the first amount, poured it out, and then touched the glass part lightly with my fingers to assess the temperature. I waited several seconds and then refilled with warm-hot tap water. Brought it to a boil a second time, and then noticed a crack in the glass after I poured out the second batch.
I boiled the first amount, poured it out, and then touched the glass part lightly with my fingers to assess the temperature. I waited several seconds and then refilled with warm-hot tap water. Brought it to a boil a second time, and then noticed a crack in the glass after I poured out the second batch.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Glass Cracked after 2 months
on June 8, 2025
Posted by: Rynn N
Used 1-2 times daily. Almost poured boiling water all over myself. I bought this beauty about 2 months ago…not sure what happened but the glass cracked and it fell apart in my hand. And of course I didn’t keep the original box so I can’t even try to return it. So disappointing! My old kettle served me for 10 years…
Written by a customer while visiting hamiltonbeach.com
Customer Rating
2
Sediment forms on bottom
on May 25, 2025
Posted by: David F
Fine white sand-like sediment collects in the tea kettle. We boiled water in a stainless steel pan to reproduce sediment seen in kettle and no sediment precipitated. Professional tap water test indicated there is no sediment in our water. The substance is slightly sticky and hard to clean off plus the kettle lid can't be fully removed to clean the kettle. Because we don't know what this stuff is we won't be using the kettle. Please check that the kettle materials aren't the source of the unknown substance forming in the kettle.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Variable Temperature Glass Kettle
on March 25, 2025
Posted by: Lori W
This is my 2nd one. The first one lasted me almost 4 years. I have tea everyday and use my kettle at least once if not twice a day. I love that I can adjust the temp to the type of tea I am having that day. Highly recommend. Love it!!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Best Tea Kettle Eva!!!
on September 19, 2024
Posted by: Ellen B
Pretty, strong and efficient!!! Order your today!!
Written by a customer while visiting hamiltonbeach.com