Customer reviews from hamiltonbeach.com
Hamilton Beach - FlexBrew Single-Serve Iced & Hot Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
28
4 Stars
16
3 Stars
1
2 Stars
3
1 Star
2
100%of customers recommend this product. 
(
25 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Hamilton Beach - FlexBrew Single-Serve Iced & Hot Coffee Maker - Black
Customer Rating
5 out of 5
5
Finally, hot coffee!
on January 1, 2026
Posted by: Melina S
The Flex Brew Advanced 5-in-1 Coffee Maker makes a rich cup of coffee at a hot temperature. Having the option to make a whole pot or use a pod is perfect for my household of two. Now, when I have company I can make a full pot for us all. This takes up less counter space and has all of the functionality as the coffee maker I am replacing it with at a much better value. I love that it will be easier to clean too! Great product at an amazing value.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5 out of 5
5
Coffee!
on December 21, 2025
Posted by: Jordon R
Great, easy set up, makes mornings that much better!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1 out of 5
1
What’s the white residue?
on November 22, 2025
Posted by: Kathlyn C
Ran a cycle of water through brand new never been used FlexBrew and there was white residue in carafe. Cleaned w vinegar per instructions. Water was clear. 4 more tries at plain water to rinse and white residue is worse. This is not hard water as this does not happen in the coffee maker I used previously I tried bottled water and it left the same white stuff? Afraid to make coffee until I know how to get rid of it.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
4 out of 5
4
5-1
on November 21, 2025
Posted by: Karen M
So far so good, quick, hot and easy.. .except to register the model number I bought is not listed.. I used the one above it.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5 out of 5
5
Great
on September 18, 2025
Posted by: Kristel J
Love the coffee machine so far. The convenience of a single cup for day to day and then a pot for when we have guests is great.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
2 out of 5
2
Don't work
on June 14, 2025
Posted by: Betty G
I got a new flexbrew 5 in 1 12 cup drip coffee maker on 02/22/2025, I have ran cleaning on it several times, and it is still only putting out clear water.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
4 out of 5
4
FlexBrew 5-n-1
on March 14, 2025
Posted by: Frederick M
Good so far.
Had to replace the first one through your warranty program.
System was stuck on cleaning the needle. All steps were followed to no avail.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1 out of 5
1
Nice coffee maker that makes weak coffee
on March 11, 2025
Posted by: Richard D
I purchased this coffee maker to replace a Hamilton Beach Flex Brew unit I had for 10 years that quit working. Just basic unit made decent coffee with either K-Cups or using ground coffee. I Liked the idea of this new unit because of the removable tank. This unit does not have a bold setting which it really needs. This unit will make a cup of coffee in 90 seconds issue is that doesn't let the water remove much of the flavor from the coffee. I used a K-Cup, and I like dark roast, 8 ounces of water tasted like brown water. Used the pod with 3 table spoons of ground coffee and only 10 ounces of water again no flavor. Wrote company got no response so I took it back to the store and got a refund. Needed a bold setting not the cold brew setting.
Written by a customer while visiting hamiltonbeach.com
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