Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Pocket rocket phone
on July 29, 2024
Posted by: Evaidich
[This review was collected as part of a promotion.] The phone is sleek and small for added convenience and doesn't feel like you have a giant phone in you pocket. Unlike other phone. The zflip 5 is my new best friend .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It just keeps getting better and better
on July 29, 2024
Posted by: PhoneGeek13
[This review was collected as part of a promotion.] I have been a samsung galaxy z flip user since the first one. And each year it just keeps getting better and better. The Z-Flip 5 is a pocket friendly powerhouse. With features like interpreter and live translate, the sky is the limits on what I can do now. These features make international traveling a communication, a breeze. And with circle to search, it makes my late night binges on trying to find information on stuff so much more enjoyable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the flip period
on July 29, 2024
Posted by: T5flip
[This review was collected as part of a promotion.] Haven't used the AI yet but it looks cool I like when I'm at work I can use my front screen to do almost everything I want. I can flip my phone up if I'm on meets doing work stuff also Microsoft excel works beautiful on this phone 📸 are clearer than the 3 and the 4 I had them the processer is way faster it could use a Lil more battery life bir other than that it's the best flip I've had so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone but have a downside
on July 29, 2024
Posted by: McCauley1
[This review was collected as part of a promotion.] The z flip hasn't do with high humidity ,heat and opening it will made the screen to come apart . It's nice to be able answer without having to open it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Convenience
on July 29, 2024
Posted by: NellHana
[This review was collected as part of a promotion.] I love this phone on how convenient it is with a dual screen and easy carry for less bulky storage. With its new Ai feature I love using it when correcting photos and sending professional messages. This device is pretty awesome have at hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is very practical
on July 29, 2024
Posted by: Jessica
[This review was collected as part of a promotion.] The size is amazing .. it fits in my pocket no matter what pants I have on .. the resolution of the screen is pristine.. vert vivid colors .. it has some amazing features that make my life easier ... love the phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z Flip 5 Experience: it's pretty cool!
on July 29, 2024
Posted by: Soobi1
[This review was collected as part of a promotion.] I've had this device for over 6 months now and I'm glad to say I've had no issues with it so far. At first I had thought that the constant bending of the phone would damage the screen, but to my surprise it looks almost as good as new! The aesthetics of the device have people constantly complimenting and asking questions, often times they tell me they might switch over to the Z Flip 5 as well! Overall the gaming experience is smooth as long as the settings are fixed to be compatible with the phone. The camera looks good and being able to bend the phone to get a certain angle is absolutely *chefs kiss*. The Galaxy AI is an incredibly helpful tool when I'm trying to find stuff I'm curious about, it's definitely game changing. To sum it up, I'd say the phone is awesome and unique. I'm glad I decided to get this device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Big impact, small size.
on July 29, 2024
Posted by: Jjjjjjj
[This review was collected as part of a promotion.] The Samsung Z Flip 5 emerges as a formidable contender in the smartphone market, boasting a robust and distinctive design that sets it apart. Its user interface exudes professionalism and sophistication, consistently garnering positive remarks from onlookers. The phone's versatility is enhanced by its innovative flip mechanism and the integration of Galaxy AI, which introduces novel interactions, particularly with the front screen. However, there is room for improvement. Beyond 1X Zoom, the camera's image quality deteriorates, exhibiting noticeable graininess and chromatic aberration that challenge post-processing efforts. Additionally, the phone's size can be cumbersome, with limited grip options that avoid smudging and discomfort from its angular edges. While the split-screen functionality is commendable, the lack of compatible applications for its unique resolution limits its utility. Despite these drawbacks, the potential for future enhancements, especially with Galaxy AI, is immense and eagerly anticipated.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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