Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Great improvement
on August 12, 2023
Posted by: Skyler1997
[This review was collected as part of a promotion.] The Z Flip 5 has improved greatly over the pervasive flips and it the best foldable device out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Z Flip 5
on August 12, 2023
Posted by: ChinoLoco
[This review was collected as part of a promotion.] My previous phone was the Galaxy S9, and this phone was a complete upgrade. I mainly use this phone to briefly catch up on social media, listen to music (the sound quality of the Dolby Atmos is amazing), watch videos and movies, and read comics. I game casually here and there.
What I love about the Z Flip 5 is the ability to customize and personalize. From the Flex Window and the main screen, I have it fully customized to my liking. I also love the Flex Window's widgets and accesibility to notifications and other apps, which I am sure that they will update over time so that more apps and widgets are usable and optimized. The Flex Window saves me plenty of time when I just want to check notifications real quick, when I want to change the song, or when I just want to watch a Youtube video. I love that when I am watching a video on my Flex Window, I can open to the main screen to enjoy the HD 120HZ display.
The build quality is excellent. I love that it closes without any gaps and that it comes with a screen protector on the main screen. I am currently using the Official Samsung Gadget Case and it is very convenient with how I use this phone.
Overall, I love my new Z Flip 5 and I hope that this phone lasts 5+ years just like my Galaxy S9!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the foldable features for taking pictures
on August 12, 2023
Posted by: Jakobe
[This review was collected as part of a promotion.] The new z flip 5 is an absolute game changer
The larger front cover screen makes it feel like 2 devices in one
Crease seems less noticeable but the phone seems more durable
Overall I'm very impressed thus far and haven't even had the phone for a week yet.
Will report back with more info as I go
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone for Content Creators
on August 12, 2023
Posted by: oxmxl1
[This review was collected as part of a promotion.] I recently switched from apple to this Samsung, and am loving it so much. There are so many great features I use on a daily for work as a content creator--the hands free camera, cover screen live camera preview, pro camera/video modes to create the highest quality content, etc. I love the aesthetics of the device and customization features. It's so easy to use and has so much to offer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best flip phone on the market
on August 12, 2023
Posted by: Dylewis
[This review was collected as part of a promotion.] I use my device for school and communication. Flex cam gives me an easier way to take pictures and it's so much fun. With samsung care plus I know I am fully protected. The z flip 5 has a nice compact design which makes it easier for me to use onehanded when the other hand is not free. It is very portable and fits well in my pocket on runs and is water resistant which gives me peace of mind when in or around water. Samsung says it is not dust resistant but I can tell you it is really durable and dust is the least of your worries. I do like the 1 year warranty provided. The phone is great when I take group selfie with my friends and it also very nice to pair with my watch 6 classic. It is the center of my Galaxy ecosystem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great build quality. Beautiful screen! Fast!
on August 12, 2023
Posted by: Heckler4ever
[This review was collected as part of a promotion.] I'm using my Samsung for work. Lots of emails, text and pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 12, 2023
Posted by: Djmysterious
[This review was collected as part of a promotion.] The flip5 is great for anyone looking to have a bigger screen on the front but only cons of the phone is that the battery life and size should be like the Samsung 3 flip
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome so far
on August 12, 2023
Posted by: Taz61474
[This review was collected as part of a promotion.] Love how you can personalize it to you. The new cover screen is awesome to get a quick look at things and even watch video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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