Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Extremely fast and unbeatable folding technology
on August 21, 2023
Posted by: Chdominguez
[This review was collected as part of a promotion.] For gaming and sports the fold is tough to beat. Good for every occasion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung Z Flip 5
on August 21, 2023
Posted by: JaOFlip5
[This review was collected as part of a promotion.] I use it for personal and business. Everything is as advertised with this phone and I like the versatility of open or closed use. I will enjoy it even more after I learn about all the features and possibilities. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade
on August 21, 2023
Posted by: Blkitalian89
[This review was collected as part of a promotion.] After working for asurion and seeing so many things wrong with previous models this flip 5 is a god send to continue the flip and fold line every upgrade they mad to the hindge ,inner and outer screens ,flex mode etc etc make this feel like a more complete device imo ,the almost zero gap when folded is the real winner here to me making it less likely to crease the screen or have hindge issues in the future. I look forward to seeing just how durable it is now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved bigger front screen
on August 21, 2023
Posted by: Sreeni
[This review was collected as part of a promotion.] Great phone trade in value is amazing .great memory size option for free upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size of the phone and the enlarged screen
on August 21, 2023
Posted by: chris4me
[This review was collected as part of a promotion.] It's my full time phone used for work, streaming, text returns, videos including you tube.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flipped Heads over Heels For This Phone!
on August 21, 2023
Posted by: FlippingHappy
[This review was collected as part of a promotion.] Coming from a Z Flip 3, this is the upgrade I needed! The Flex Window is perfect for doing everything I normally need to do without opening it. The photos are beautiful taken on this phone. And the amazing options to personalize the screen is tremendous! Even my husband who was on the fence with my Flip 3, upgraded to the 5 from the S22 Ultra and loves it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No other phone can compete with my flip 5
on August 21, 2023
Posted by: James25
[This review was collected as part of a promotion.] T use this phone for my electrical drawings note pad gaming streaming still Trying to comprehend, how can they pack so much inside a small compact device?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could do little better
on August 21, 2023
Posted by: N2deals
[This review was collected as part of a promotion.] The new Flip 5 came out out be interesting when first got , to have a bigger screen on the flip side for any notifications or quick look thru, but it doesn't allow you to do anything majorly. As said it's seems fair that it's usage for a quick look thru than to work anything thru.
Having spent almost a grand on this phone, it could be more appreciated if the camera resolution would have me as th3 basic s series phone . The given camera isn't bad but it's too basic for any customer who wishes to switch from S to Z series.
Considering the overall design, the cases included with Samsung makes it bugled a little over and doesn't seem good for guys who put their phone in their pocket.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 24, 2023
Hi there N2deals, we appreciate you taking time to share your feedback on your Samsung Galaxy Z Flip5. We are happy to hear how excited you are about the new larger front display of your device. We understand new device and changes can have a learning curve and there may be features you can use that you may be unaware of. We recommend taking a look at our YouTube channel for some great videos of features you can use that may enhance your usage of your new device. We have also included links to the full product manual and Samsung Support Team to help you make your device your own and align best to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US