Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
The device is very slick and well-built
on August 22, 2023
Posted by: andeph
[This review was collected as part of a promotion.] The device is super slick and well built. Love the general functionality.
Cons
The front screen is not very practical for me since cannot run a lot of app.
The flip mechanism is not quite as the same as an older flip phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best brand ever
on August 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] My daugter gonna use for school and she love it
She cant wait to go back to shool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the folding feature and looks fantastic
on August 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Don't have much devices on samsung I would like to get more as I'm using Samsung A12 Nacho.Cant afford to get more samsung devices and products but will try to hopefully in future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Probably my favorite phone, ever!
on August 22, 2023
Posted by: Bluatruli
[This review was collected as part of a promotion.] It's an amazing phone, I love how portable and small it is when folded. The cover screen is bigger now so I don't have to open it often, which is great for reducing use of the hinge. Camera is nice. Battery life is much better than my s22's. I knocked a star because after the latest software update I experienced hiccups and some slowness. It's not too often though, I still LOVE this phone!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Innovative Device
on August 21, 2023
Posted by: Ceez2beez
[This review was collected as part of a promotion.] I like how light and manageable the device is. The new updated exterior screen is very useful for notifications and quick information. The camera features for selfies is outstanding. Battery is good regardless that the phone is very light.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am very happy with Z Flip 5. Best phone of 2023.
on August 21, 2023
Posted by: Yevgesha
[This review was collected as part of a promotion.] I use my Z Flip 5 for business . First of all, the new processor is super fast. I can do two or three operations at the same time and I have no issue. Second, phone look very stylish, I always have compliments from other people. Third , it's very compact, which was my selling point. Overall this is best phone I ever had. Thank you Samsung for making such a great product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold is fun!
on August 21, 2023
Posted by: FoldOwner
[This review was collected as part of a promotion.] I like the compact footprint of the phone when folded and the useable outside screen. Coming from the S22+, it took a little while to get used to the fingerprint scanner location being on the side and the shorter battery life, though it gets me through the work day. I use the phone for texting (convenient on the outer screen), social media, games, and taking pictures. It works well for all, though one of the games I play does have the occasional stutter. Overall, it is a good replacement for my S22+ as it keeps a similar screen size while in use and has the bonus of not feeling so bulky in the pocket when folded. Usability while folded is a plus as well, with the ability to text, check notifications and watch videos.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Same samsung with extra extraordinary features !
on August 21, 2023
Posted by: Sfrissor22
[This review was collected as part of a promotion.] I use my Samsung device for literally everything. Let's start this by saying its a 5g which means its fast. I think the screen isva perfect size. Its a 6.5 inch screen with a 2,400x1,080 pixel resolution, it makes everything clear to see. The phone does have an IP67 rating, it’s dustproof and water resistant (up to a meter or 39.37 inches for 30 minutes). I know personally when I'm in the shower and I need to change a song. I can click it without worrying that the phone will stop working. The plastic back also protects it against minor drops and scratches. Its so sleek looking. I absolutely love the volume of the music and how clear it sounds, as im constantly listening to music. I also tend to put my phone on speaker in conversations and the phone is loud. It doesn't have a jack for headphones but bluetooth earbuds work everytime. They are so easy to connect. I ABSOLUTELY love its amazing long battery life as I'm always on my phone and I feel it never dies. It never dies ! It has a look almost borderless and just a tiny hole for the selfie camera, and back of the device has a small cutout corner, with 5 small holes for its multilens camera. I love the camera and options of lenses for wide or ultrawid. My absolute favorite feature is that it has 6GB of RAM and 128GB of storage, along with a microSD card slot. Storage is a must for me. It's fingerprint sensor is also available. makeing it super easy to open the phone and log into whatever I need to log into. Love this !
Value
5 out of 5
5
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Written by a customer while visiting Samsung US
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