Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
Battery capacity
on August 26, 2023
Posted by: jastobegood
[This review was collected as part of a promotion.] Got flip5 a week ago upgraded from flip4, been a samsung user for a long time. everything i like about flip series was there and the big cover screen is my favorite. The only problem is the battery capacity, did not ger enhenced since forever. Hope samsung will take good care of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great screen and experience, more battery needed
on August 26, 2023
Posted by: NickIsMyName
[This review was collected as part of a promotion.] I use samsung z flip 5 as the main phone. The upgraded cover screen is super useful, as I can use camera and many other apps on the (much larger compared to flip 4) cover screen. Using the cover screen as preview when shooting on the main screen is also useful.
The experience with Samsung One UI is great. I especially like the multi tasking experience. If anything can be made better, I would like to see more consistency. For example, "suggested apps" should show up not only in the app switcher interface but also the app drawer. In the app switcher, I should be able to drag an icon from the suggested apps to create split window view.
The biggest downside so far is the battery life. Since I switched from a phone with much better battery life, I feel z flip 5 a bit lacking, and I often need to charge the phone more than once a day. I hope Samsung can come up with better management and potentially enhance the battery in their next generation of products.
The experience with Samsung One UI is great. I especially like the multi tasking experience. If anything can be made better, I would like to see more consistency. For example, "suggested apps" should show up not only in the app switcher interface but also the app drawer. In the app switcher, I should be able to drag an icon from the suggested apps to create split window view.
The biggest downside so far is the battery life. Since I switched from a phone with much better battery life, I feel z flip 5 a bit lacking, and I often need to charge the phone more than once a day. I hope Samsung can come up with better management and potentially enhance the battery in their next generation of products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very quick and smooth
on August 25, 2023
Posted by: Zerowolf
[This review was collected as part of a promotion.] I use my phone for everything. So far everything is going smooth as butter and still learning all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip yet.
on August 25, 2023
Posted by: 419913
[This review was collected as part of a promotion.] So before the flip 5 I had a flip 4 and before that a s 21 ultra.the flip 4 was a great phone to me, however the flip 5 is so much smoother at running apps, the larger screen come in really handy, the cameras are better than expected considering they're the same lens from the flip 4 and finally it's super easy to set up for family pictures! 10/10 would recommend lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Software capability
on August 25, 2023
Posted by: Alanxrazy
[This review was collected as part of a promotion.] I believe the phone will be significantly better if the software allows for now use on the cover screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Flip 5 boasts a range of impressive features
on August 25, 2023
Posted by: Ok1122
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5 continues to showcase the impressive innovation that foldable technology offers. With its sleek design and compact form factor, it effortlessly blends style and functionality. The foldable AMOLED display provides a unique experience, offering both a traditional smartphone mode and a more immersive, larger-screen experience when unfolded. The improved hinge mechanism enhances durability and usability, ensuring a smoother folding and unfolding process. The Z Flip 5's powerful hardware and capable camera system ensure top-notch performance and high-quality photography. Overall, the device offers a novel and practical take on smartphone design, making it an attractive choice for those seeking a blend of cutting-edge technology and distinctive aesthetics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice for make and model!
on August 25, 2023
Posted by: Bblynn
[This review was collected as part of a promotion.] I use this device for my "mobile" phone due to the compactness and quality of this device. The new improved cover screen makes this phone, in my opinion, the desired choice. Crazy to say I like this even better than the S23 Ultra even with Spen features and camera quality differences! If you have a Samsung tablet also, it makes a more logical choice to use all your devices at once and enjoy as much functionality as you can! Beautiful color choices. I have the mint green. The hinge design also is much more appealing and makes the phone seem less vulnerable. I can see why foldable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4/5 Rating
on August 25, 2023
Posted by: 0K1L30
[This review was collected as part of a promotion.] The phone itself is comparable to the flip 4 with the exception of the hinge gap and the size of the front screen. I personally enjoy this phone because of it's compact and visually appealing and has a decent camera. On the other hand I have a love hate situation with the front screen. It's useful for when I need quick access to something I use often witjout opening the phone, but inconvenient because It feels like the phone is more fragile with a front screen that's large.
Value
4
Written by a customer while visiting Samsung US